Gosch Ford Temecula

Samantha Masuguchi is fantastic! With phone apps and QR codes for everything from Dr. visits to ordering dinner it's no surprise old school customer service is no longer a priority f With phone apps and QR codes for everything from Dr. visits to ordering dinner it's no surprise old school customer service is no longer a priority for many companies. I was stoked to have been paired with Samantha during my last visit to Gosh Ford. Car problems can be stressful (one notch below having to go to the DMV). Samantha's ability to be proactive and communicate openly was refreshing. She is a real outlier and a true asset to the Gosch Ford team. More

Chas was great. This was my third car I have purchased from him. Look forward to buying more cars from him in the future. This was my third car I have purchased from him. Look forward to buying more cars from him in the future. More

What an organic experience! Naturally sourced awesome customer service. This team is the cream of the crop! The grass sure is greener at Gosch Service in Temecula. Thank you Naturally sourced awesome customer service. This team is the cream of the crop! The grass sure is greener at Gosch Service in Temecula. Thank you CAMERON for curating the perfect experience! More

Your sales rep Connie is excellent with great customer service and follow through along with always answering her phone. service and follow through along with always answering her phone. More

Arrived later in the day (after 3:30pm) for a battery change. Joseph was friendly, professional and the repairs were completed quickly. A++ customer service from Joseph! change. Joseph was friendly, professional and the repairs were completed quickly. A++ customer service from Joseph! More

Very easy to deal with. No high pressure and no last minute negoiating. Highly recommend. No high pressure and no last minute negoiating. Highly recommend. More

Austin is amazing. I am so glad that I got to work with him while purchasing my vehicle. I definitely will be back and see Austin the next time I am in the market for a I am so glad that I got to work with him while purchasing my vehicle. I definitely will be back and see Austin the next time I am in the market for a vehicle. More

Had an extensive engine warranty repair done. I was pretty apprehensive to have the dealer tear our engine apart to replace this water pump. Kenn communicated very well to us, and even though th I was pretty apprehensive to have the dealer tear our engine apart to replace this water pump. Kenn communicated very well to us, and even though the repair took longer than expected, everything was handled well. Samantha was always quick to help if Kenn was away from his desk. Engine bay was pretty clean afterward, looks like good care taken. I would recommend being a bit more careful of black cars and draping pads over the fender; I have some new scratches that'll I'll have to buff out. But overall, a great experience. More

Samantha Masuguchi has excellent customer service every time we visit this dealership. We always make sure to ask for her when we bring our car in. time we visit this dealership. We always make sure to ask for her when we bring our car in. More

Austin was amazing at his job! He helped me get exactly what I wanted, he was friendly, helpful, and made sure he communicated with me on everything, amazing experience! He helped me get exactly what I wanted, he was friendly, helpful, and made sure he communicated with me on everything, amazing experience! More