Gosch Ford Temecula

Kenn Olson Does Not Fail Kenn has been my service manager since I bought my new Ford Edge in 2010. I must say, the car has been absolutely perfect for me in size, comfort, pe Kenn has been my service manager since I bought my new Ford Edge in 2010. I must say, the car has been absolutely perfect for me in size, comfort, performance and I have had very few serious service requirements. With very few service requirements you might think Kenn hasn't had to work too hard to please me. Think again. This is someone who goes over the top every single time I see him. He ALWAYS greets me with a smile, a handshake and a promise to be with me in a moment. Whatever service is needed, he tells me what will be done, when it will be ready and shakes my hand and I head to the waiting lounge. When my warranty expired he advised me I might want to look into purchasing an extended warranty and introduced me to the warranty salesperson. That warranty has saved me on 2 occasions and I'm grateful for both. My most recent experience with Kenn took place just a couple of weeks ago when I noticed my brake pedal seemed less firm than ever before. He coordinated with a fellow employee to investigate the problem and it turned out to be serious, once again using the extended warranty. In my opinion, if every service rep performed like Kenn, Ford would go broke handing out performance awards to the reps. Keep up the good work, Kenn, and I hope I quit driving before you retire! More

Excellent, efficient, pleasant and on time Adviser Rachel Long is all you could want in a service adviser. She accommodated my need to reschedule and took care of the add on service I hit her Adviser Rachel Long is all you could want in a service adviser. She accommodated my need to reschedule and took care of the add on service I hit her with. She understood my request and advised me with understanding and knowledge. My service was completed promptly and efficiently. I needed the shuttle service from and back to the dealership and Rachel coordinated that. More

new car purchase very good experience purchasing my new truck from Kyle, when I first looked for a truck I was leaving on vacation and he followed up when I returned. very good experience purchasing my new truck from Kyle, when I first looked for a truck I was leaving on vacation and he followed up when I returned. very good job More

Great service Wonderful service and quick.always a good experience here at Gosch Ford Temecula. My pleasure to recommend to my family, friends and co workers. I wil Wonderful service and quick.always a good experience here at Gosch Ford Temecula. My pleasure to recommend to my family, friends and co workers. I will return. More

Excellent Customer Service Always pleased with the service at Gosch Ford. Rachelle is an excellent service advisor! She is very friendly, helpful and efficient. She makes the pr Always pleased with the service at Gosch Ford. Rachelle is an excellent service advisor! She is very friendly, helpful and efficient. She makes the process of having your car serviced as easy as possible. I personally like to communicate with her via email since I too work during the day and she always responds almost immediately. She always makes me feel like a valued customer whether we are bringing a car in for just an oil change or for needed repairs. I trust the value and service provided. More

Great Service Again This is the third car that we got from Maurice and the team at Gosch. Each time they make it easy to get the right car that I want at a great price. I This is the third car that we got from Maurice and the team at Gosch. Each time they make it easy to get the right car that I want at a great price. I highly recommend calling Gosch. More

Always great Connie has been awesome with my last three purchases and she has also helped my father out for several years. We always try to recommend her to anyone Connie has been awesome with my last three purchases and she has also helped my father out for several years. We always try to recommend her to anyone in the market for a new ford More

Awsome customer service The customer service is, stellar, my appointment is on time all the time. The price quoted is the price I pay. I am greeted by my name when I walk in The customer service is, stellar, my appointment is on time all the time. The price quoted is the price I pay. I am greeted by my name when I walk in the door 😀 More

Top notch As always the team at Gosch provied excellent service, from the call for appoint, to the pick up at my home after repair completed. They are Ford fam As always the team at Gosch provied excellent service, from the call for appoint, to the pick up at my home after repair completed. They are Ford family...Excellence More

My f450 Great and fast service!!! Everyone was friendly and had a smile!! We have bought several cars here before and will continue to do so. Will continue to Great and fast service!!! Everyone was friendly and had a smile!! We have bought several cars here before and will continue to do so. Will continue to recommend people to come here. More