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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,270 Reviews

3,270 Reviews of Gosch Ford Temecula - Service Center

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June 11, 2025

Great dealerships take good care of you do what they say they do and not fight you over it More

by Strongspainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Samantha Has such excellent customer service. She is really friendly and deserves a raise. Never been here before but will definitely be back! More

by Rvillalobos1212
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I love Gosch Ford's service department. They take great care of my car, and me too. Joseph is a great service advisor. He keeps me well informed of what's going on with my car. I really More

by duano58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 06, 2025

If you need quality help from a parts dept see my guy Hector. Always a pleasure. More

by Bert
Recommend Dealer
Yes
Employees Worked With
Hector Orozca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 06, 2025

Excellent customer service. Courteous service representatives (especially Victor). Fast and hassle free servicing of my Ford Raptor that required new can phasers, which were in More

by reubendkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

June 06, 2025

Ramphis was excellent as usual! Great service, friendly, communicative and keeps me informed about my vehicle along the way. More

by dwdrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 05, 2025

Top notch service team that always looks out for my best interest in a professional manner. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

June 05, 2025

We had a great service experience from mobile pick up to consistent updates on repair status via phone and text. More

by Jacob Doss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 05, 2025

After a poor experience with Ford's valet service and writing a negative review, Gosch Ford of Temecula, specifically Rachelle Long reached out and made it right. I wish other members of their team took More

by blackgoldwolf
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Peterson
Jun 05, 2025 -

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Rachelle Long Parts and Service Director (951) 699-1302

June 05, 2025

I would not bring my vehicle here for service unless you plan to be without your car for months. Brought my car in for service and after diagnosis, the team learned the my vehicle was under warranty and it More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Rachelle Long Parts and Service Director (951) 699-1302

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