Gosch Ford Temecula - Service Center

Everything was fine the day I picked up my truck and it arrived and the person who attended me was busy on the phone and it was not good to tell me wait or go to someone else until later someone help me arrived and the person who attended me was busy on the phone and it was not good to tell me wait or go to someone else until later someone help me More

Took in my mach e for tire rotation for a 2pm appointment. Walked into service center and everyone basically ignored me. Once someone helped me out it seemed like the employees had no organizatio appointment. Walked into service center and everyone basically ignored me. Once someone helped me out it seemed like the employees had no organization of who's vehicle was being maintenanced because I went to the desk and asked a question about how long the wait would be and walked back to the waiting area, about 3 minutes later they called my phone saying my car was ready so I walked back to the desk and they began looking for my car and couldn't find it then realized the car hadn't began to be worked on yet as it was still sitting in the same spot I parked it after waiting an hour. Once my car was finally done they gave me my paperwork on my tire rotation but we're able to tell me any information on the quality of tread on my tires. They seemed like they were more focused on leaving for the day. More

Cameron did a great job of getting my Bronco worked on quickly with multiple mechanics. Nice, since it was a recall and I was not excited about spending all day there. quickly with multiple mechanics. Nice, since it was a recall and I was not excited about spending all day there. More

Samantha is fantastic! After checking to see if I could get a Lyft home, she tells me the dealership has depleted the funds for the month on any type of shuttle rides..I wa After checking to see if I could get a Lyft home, she tells me the dealership has depleted the funds for the month on any type of shuttle rides..I was stuck. She went out of her way to help me and got me home (only 3.5 miles, but still!). Thank you, Sam!! More

J.Britton was always on point with our needs. Very attentive. Thankyou Gosch Ford Temecula ! attentive. Thankyou Gosch Ford Temecula ! More

It was nice that they followed up with me daily to give me an update on where they were out with it. They got it done as quickly as they could. Provided me with a rental in the meantime. me an update on where they were out with it. They got it done as quickly as they could. Provided me with a rental in the meantime. More

It was my first time working with Gosch Ford. Drop off and pickup was very easy for warranty work. Rigo was great to work with. Everybody in the service department seemed cheerful. Drop off and pickup was very easy for warranty work. Rigo was great to work with. Everybody in the service department seemed cheerful. More

Extremely great service department, got me in and out to fix a few recalls and make updates on our Mach E! fix a few recalls and make updates on our Mach E! More

The only reason why I would take truck to Gosch is that they are the dealer - perpetual poor service, but since I know that going in I’m not really disappointed any more. Always an excuse for why can’t wa they are the dealer - perpetual poor service, but since I know that going in I’m not really disappointed any more. Always an excuse for why can’t wash truck, always an excuse for something wrong. You get what you pay for, which is maintenance, just don’t expect excellent customer service experience, ever. More

Cameron is beyond helpful. Informative, knowledgeable and friendly. Communication is on point, I’ve never been left in the dark. As for the workmanship, I’ve never had any comp Informative, knowledgeable and friendly. Communication is on point, I’ve never been left in the dark. As for the workmanship, I’ve never had any complaints. Flawless service from start to finish. More