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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,285 Reviews

3,285 Reviews of Gosch Ford Temecula - Service Center

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December 15, 2022

The turn around time with my vehicle was Great, and Ken was Fantastic. My Thank You Ken More

by wil1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 15, 2022

Great service from Carlos Lopez in the parts department. Highly recommend this place, and will continue coming. More

by Xjonesex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Jason Noble General Manager

December 15, 2022

I was told that it would be 2 hours and they exceeded the quicker time limit and I was so grateful. I love this dealership More

by Nadinekidder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review, Nadine. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

December 15, 2022

always top notch service every time i go to this dealership. ken olson is my sevice advisor and he always on point. Been knowing Ken for about 12 years and he is one hellava rep for your brand. H More

by ronald_lipscomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you, Ronald. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

December 13, 2022

Great service with Kenn Olson. He is very polite, professional and knowledgeable. I will highly recommend to ask for Kenn Olson when getting your car serviced at Gosch Ford Temecu More

by Kendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kenn here at Gosch Ford Temecula. Jason Noble General Manager

December 13, 2022

My recent experience with Mr. Cameron Foster and Gosch Ford of Temecula was fantastic! Cameron consistently kept me update on where my vehicle was in the repair process. I would d More

by Rodfam97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cameron, and we look forward to working with you again. Jason Noble General Manager

December 12, 2022

Efficient, friendly staff, in and out in no time. Explained how long it would take and processed. This was a recall and was handled totally professional with hardly any wait time. More

by klmetzner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

December 11, 2022

I have had Cameron as my point of contact on several occasions. He far and away exceeds expectations in communication and customer service. More

by Byggamejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

December 11, 2022

Ken has been our Service Advisor for a number of years and has always done an outstanding job. He is always very upbeat and definitely endeavors to make sure that our cars are serviced promptly. More

by Missi10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

December 11, 2022

Had to take our Ford Escape in for service due to the recall. The service was completed in no time and I was on my way within 1 hour. I very much appreciate the help from our service advisor, Samantha Ma More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Samantha here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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