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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,238 Reviews

3,238 Reviews of Gosch Ford Temecula - Service Center

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August 12, 2022

I had an unexpected breakdown with my vehicle and was preparing to head out of town in two days' time. Kenn Olson of Gosch Ford was excellent! He worked my car in even though the technicians were alrea More

by welchjam21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn was able to help, and we hope to see you again! Jason Noble General Manager

August 12, 2022

Samantha in service is awesome. Always calls back and always willing to help. Truck was ready as promised and less than the estimate. More

by JLF in Temecula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

August 12, 2022

Thank you for all the efforts the Gosch team put in to service my Mach-E! More

by Mach E
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

August 11, 2022

Thank you for your support that are so professional y helpful have a wonderful time More

by araceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 10, 2022

Dealership is clean and well run, prompt and polite staff, quick turn around for my vehicle. Thank you More

by kon.mcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

August 10, 2022

Thanks Cameron! Even without an appointment, process was Fast and Easy, Made my week! Thank You! More

by Mthomps1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

August 10, 2022

Cleanliness, friendliness, prices, explained my car needs. No pressure. Overall an excellent experience. Will definitely go back. More

by Msbren
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Aug 10, 2022 -

Msbren responded

Nick Wigchert was very nice and knowledgeable. He was very clear on what my car needed now and what could wait, but no pressure. He’s friendly and has a nice personality. Thank you Nick, for being you.

August 04, 2022

Samantha Masuguchi is fantastic! With phone apps and QR codes for everything from Dr. visits to ordering dinner it's no surprise old school customer service is no longer a priority f More

by Carlodiazinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Samantha, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

August 04, 2022

What an organic experience! Naturally sourced awesome customer service. This team is the cream of the crop! The grass sure is greener at Gosch Service in Temecula. Thank you More

by 04.jowly.escapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

August 02, 2022

Arrived later in the day (after 3:30pm) for a battery change. Joseph was friendly, professional and the repairs were completed quickly. A++ customer service from Joseph! More

by Tfa923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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