3,317 Reviews of Gosch Ford Temecula - Service Center
I have used the service center Gosch Ford Temecula since 2006 and Ken has been service advisor during this period of time. Ken, has always been honest, dedicated, and trustworthy. My wife and I would recomm 2006 and Ken has been service advisor during this period of time. Ken, has always been honest, dedicated, and trustworthy. My wife and I would recommend him to anyone. More
Ken Olsen is amazing I took my car in with no appointment for a oil change and he provided excellent customer service. On my 2020 Ford Mustang appointment for a oil change and he provided excellent customer service. On my 2020 Ford Mustang More
They fixed everything, even made sure the stuff I didn't expect was covered under my warrenty. Well over $1000 and all I had to pay was my small deductible. Even got me a rental while my Escape was being re expect was covered under my warrenty. Well over $1000 and all I had to pay was my small deductible. Even got me a rental while my Escape was being repaired. Excella t service! Thank you Joseph! More
Great customer service. My service advisor (Trevor) was excellent and super helpful. I was in and out in less than an hour. My service advisor (Trevor) was excellent and super helpful. I was in and out in less than an hour. More
As always the customer service and support was fantastic in the service department, I always receive A+ treatment when I bring my truck in. Kenn Olson really helped my out, I accidentally left my wheel lock in the service department, I always receive A+ treatment when I bring my truck in. Kenn Olson really helped my out, I accidentally left my wheel lock there on the desk and he reached out before I made it home to let me know that he had it and would hold onto it for me until I returned. I was leaving on a trip so this was a game changer as it would have been bad if I had gotten a flat and couldn't get the wheel off. Kenn always takes the time to answer all of my questions and ensures that my truck is 100% before I leave the lot, and the guys on the line do a great job of expediting service and getting you taken care of. I will always recommend Gosch Ford Temecula for Ford Service, Parts, and Sales. The other dealerships could learn a thing or two from Kenn and his crew! More
A huge thank you to Kenn Olson, our Service Advisor, for always going above and beyond to ensure our satisfaction. Kenn is so courteous, our vehicle is always ready when he promises it will be and his dedic always going above and beyond to ensure our satisfaction. Kenn is so courteous, our vehicle is always ready when he promises it will be and his dedication to our understanding and level of happiness is very appreciated! More
Cameron is by far the best service advisor I've ever dealt with. He kept me informed every step of the way during a frustrating recall by Ford Motor Company. Extremely professional and outstanding cus dealt with. He kept me informed every step of the way during a frustrating recall by Ford Motor Company. Extremely professional and outstanding customer service. Rachelle went above and beyond in getting me a truck while mine was in the shop. Best customer service. More
Brought our 2003 SVT Lightning in for scheduled maintenance. Trevor, our service writer was outstanding. Great communication and the truck was ready when he said it would be ready. Quality of th maintenance. Trevor, our service writer was outstanding. Great communication and the truck was ready when he said it would be ready. Quality of the work was excellent and loved the video from the service technician showing what he had done and recommendations for the future. Will definitely be coming back. More
Ken was efficient, conscientious, and thoughtful. He is a great ambassador for Gosch Ford. Thanks. He is a great ambassador for Gosch Ford. Thanks. More