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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,317 Reviews

3,317 Reviews of Gosch Ford Temecula - Service Center

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May 08, 2022

I have used the service center Gosch Ford Temecula since 2006 and Ken has been service advisor during this period of time. Ken, has always been honest, dedicated, and trustworthy. My wife and I would recomm More

by edwarddot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Gosch Ford Temecula responded

Edward, It's great to hear that Kenn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Rachelle Long Service Manager 951-699-1302

May 05, 2022

My service tech, Trevor, is very professional and pleasant. I greatly enjoy working with him. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
May 05, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Trevor was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

May 05, 2022

Ken Olsen is amazing I took my car in with no appointment for a oil change and he provided excellent customer service. On my 2020 Ford Mustang More

by allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Allen, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

May 05, 2022

They fixed everything, even made sure the stuff I didn't expect was covered under my warrenty. Well over $1000 and all I had to pay was my small deductible. Even got me a rental while my Escape was being re More

by dee.deimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Joseph and our team. We appreciate your business and look forward to serving you again soon! Jason Noble General Manager

May 05, 2022

Great customer service. My service advisor (Trevor) was excellent and super helpful. I was in and out in less than an hour. More

by traveler4ever123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
May 07, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trevor and our team, and we look forward to working with you again. Jason Noble General Manager

May 04, 2022

As always the customer service and support was fantastic in the service department, I always receive A+ treatment when I bring my truck in. Kenn Olson really helped my out, I accidentally left my wheel lock More

by Dokrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for Kenn and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

May 03, 2022

A huge thank you to Kenn Olson, our Service Advisor, for always going above and beyond to ensure our satisfaction. Kenn is so courteous, our vehicle is always ready when he promises it will be and his dedic More

by TemeculaRoofing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

April 30, 2022

Cameron is by far the best service advisor I've ever dealt with. He kept me informed every step of the way during a frustrating recall by Ford Motor Company. Extremely professional and outstanding cus More

by srjohnson63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Reed
May 01, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron and our team met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 29, 2022

Brought our 2003 SVT Lightning in for scheduled maintenance. Trevor, our service writer was outstanding. Great communication and the truck was ready when he said it would be ready. Quality of th More

by abjohnsonjr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
May 01, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Trevor, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

April 29, 2022

Ken was efficient, conscientious, and thoughtful. He is a great ambassador for Gosch Ford. Thanks. More

by Austin.linsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Gosch Ford Temecula responded

It's great to hear that Ken was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

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