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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,269 Reviews

3,269 Reviews of Gosch Ford Temecula - Service Center

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February 22, 2022

I was very happy with my service today, and they gave me a courtesy car to use while they were servicing in my car More

by TCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Feb 22, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

February 22, 2022

Took my 2011 F150 truck in to Kenn Olson and received Outstanding customer service..Kenn is truly a professional that I will request to service our family of Ford vehicles. More

by Frank De Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

February 18, 2022

Long wait times due to many customers which indicates good service. Updates are provided to help with the wait. More

by wmcmcd
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

February 18, 2022

Great service and customer focused. I am new to dealership but will be going back. Good value. More

by cgerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Feb 20, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 18, 2022

Samantha was great. She was recommended by a friend and she was fast, efficient, and on top of everything. Will be using her as my service advisor from here on out. More

by pnewman7610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

February 18, 2022

Great Service. Oil change was completed within the time estimated. Will continue to come back More

by travisvn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Feb 20, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Travis, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 16, 2022

We are grateful to Trevor for always taking care of our family whenever we have issues with our Ford. We feel like valued customers in a world where it seems service, kindness, and a smile - is not a prior More

by Merrill3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Feb 17, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Trevor has provided you with great customer service, and we look forward to seeing you again! Jason Noble General Manager

February 15, 2022

Always great service with Rachel and Nick! ! Quick and thorough service with very friendly staff. Been a customer for over a decade.. More

by Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chas Sudol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Adkison
Feb 15, 2022 -

Gosch Ford Temecula responded

Miles, Thanks for sharing your thoughts about your experience working with Rachelle and Nick here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

February 15, 2022

Great customer service. They met all of my needs from performing the recall service on my Ford Explorer to proving me with a Lyft ride home. More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Gosch Ford Temecula responded

Jayne, Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

February 15, 2022

Excellent experience with the service advisor Nick Jr. He was friendly, efficient and respectful. Something very rare from most younger folks today More

by Leotis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jr
Feb 14, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

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