Gosch Ford Temecula - Service Center

Service at Ford with Trevor is always informative and thorough with my vehicles on each visit. Great staff and solid traditional customer service. thorough with my vehicles on each visit. Great staff and solid traditional customer service. More

I have only had experience with the service department and my service advisor Nick has always been helpful. and my service advisor Nick has always been helpful. More

Over the top service and very professional care from my customer service advisor. Nick, JR was very knowledgeable and answered my questions with my personal concern. ❤️ customer service advisor. Nick, JR was very knowledgeable and answered my questions with my personal concern. ❤️ More

You guys are always amazing ! ! Thanks for a a quick, friendly, and efficient visit to my service dept. thanks Trevor! ! Thanks for a a quick, friendly, and efficient visit to my service dept. thanks Trevor! More

Thank you Rachelle Long, service manager at Gosch Ford Temecula for being an amazing support and human being. She generously agreed to replace my taillight on my F150 as my warranty had just recently expi Temecula for being an amazing support and human being. She generously agreed to replace my taillight on my F150 as my warranty had just recently expired. Thank you for being a great human being and doing the right thing and gaining a customer for life. Most companies don’t consider the person, they consider the bottom line and literally nickel and dime customers past the day the car leaves the lot. That’s not the case at Gosch Ford Temecula, they understand customers are people and if you treat people the right way, they will always come back. Thank you Rachelle Long, my family appreciates you! More

My service writer Kenn couldn’t have been nicer. Very informative and actually said I had more than one recall. He called 2 hours before they closed to let me know an update and said he’d call befor Very informative and actually said I had more than one recall. He called 2 hours before they closed to let me know an update and said he’d call before he was off at 5pm which he called at 4:57 with news my car was ready. I went there right away and he even washed my car. Their service is great and I will go back again to see my service writer Kenn. More

Brought my truck in for service. Trevor was very helpful, he addressed all of my questions, and took care of programming my locks as well. 👍 Trevor was very helpful, he addressed all of my questions, and took care of programming my locks as well. 👍 More

I have been going to this dealer for many years and each year the service is getting better. Nick Wigchert was my service writer and he was patience, knowledgeable and had great customer service skills. Th year the service is getting better. Nick Wigchert was my service writer and he was patience, knowledgeable and had great customer service skills. They need more people like him and I will be back and hopefully get him again. The dealership is updating their system in a effort to make your visit fast and efficient which it was. More

Took my 2011 F150 truck in to Kenn Olson and received Outstanding customer service..Kenn is truly a professional that I will request to service our family of Ford vehicles. Outstanding customer service..Kenn is truly a professional that I will request to service our family of Ford vehicles. More

I was very happy with my service today, and they gave me a courtesy car to use while they were servicing in my car a courtesy car to use while they were servicing in my car More