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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,271 Reviews

3,271 Reviews of Gosch Ford Temecula - Service Center

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April 30, 2021

I've been going to this dealership for a few years now and will continue only there. Best Service Ever! Have always worked with Mr. Kenn Olson for service and I am very grateful to have met him always ask More

by riosbabyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Gosch Ford Temecula responded

We appreciate your business and Ken along with the rest of our team looks forward to serving you again soon! Jason Noble General Manager

April 29, 2021

Always have had great service for my F250. No matter what my concern Kenn Olson always takes care of it I’m sad to move and lose this relationship. It has been great!! More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Carole responded

My F250 runs great thanks to Kenn Olson and the great service team at Gosch Ford.

April 28, 2021

Always extremely happy with the service and the people. Always friendly and helpful. When Trevor left for the day and I picked up car Joseph was there to help. More

by Jlucaslillady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Schultz
Apr 29, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

April 25, 2021

Rachelle Long is a consummate professional, extremely knowledgeable and always provides the highest customer service. She is the main reason we always bring our vehicles to Gosch Ford Temecula and we tru More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review, Chris! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rachelle to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. We're always happy to help. Jason Noble General Manager

More
April 22, 2021

I trust Gosch Ford Service, and especially Rachelle Long, to take excellent care of my vehicles. Rachelle always goes the extra mile to ensure prompt, proper service. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Gosch Ford Temecula responded

Thank you, Jamie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

April 21, 2021

No call backs. Horrible communication. Talked bad about SCA and led us to believe our truck would have many problems. Service not completed. Dissatisfied & disappointed. More

by tconrad2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Adkison, James Davidson, Jacob Reed
May 05, 2021 -

Gosch Ford Temecula responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. Jason Noble General Manager

April 20, 2021

I have had for almost five years now and still runs like a CHAMP! Thanks to my service advisor, “ Rachel Long” and the service tech!! More

by Dancelkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle and the team met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

More
April 20, 2021

Rachelle Long provided me excellent service during a long repair period on my new Bronco. It took ford months to provide the necessary parts to repair my car. The bronco was in for repair three times to fix More

by jamesmsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Gosch Ford Temecula responded

James, we are very happy to hear that Rachelle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 19, 2021

Once again, outstanding service by Kenn Olson and the service department. Kenn verified that I had purchased the Ford ESP 84/75, it was the premium package, with it I could get a car for a day, and what More

by usmchambless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Kenn and our service department, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

April 16, 2021

Rachelle Long was my Service Consultant , she was great. I ask her to see if the work that was done was covered by my Warranty , unfortunately it wasn't. My dealings with Rachelle have been good . She is More

by rodger hoffer
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Gosch Ford Temecula responded

Thank you, Rodger, for taking the time to share your thoughts on working with Rachelle and the rest of our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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