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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,197 Reviews

3,197 Reviews of Gosch Ford Temecula - Service Center

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November 10, 2020

Pablo Pastrana was very good help to meet my needs. I was able to get all my questions answered and received great service. Overall, very good worker. More

by Sawandra Chiren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Pastrana, Pablo Pastrana
November 09, 2020

Pablo helped get my part that I needed. He figured out what part was broken and got my part right away. Good guy, I would definitely come back to him. Thank you More

by ricardo760lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Pastrana
November 08, 2020

Exceptional customer service! Brisa, Grant, Mike and Ken were all very understanding AND accommodating throughout the reservation process and service visit. Exceeded expectations, 100% recommend. More

by BIG JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brisa....service reservations coordinator.
November 06, 2020

I have been taking my vehicle for service at least 9 years. She is professional and very helpful with any questions I might have. Along with her knowledge,she is very polite and caring. More

by Vareladol@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Vareladol@aol.com responded

Great job as always

November 06, 2020

Samantha in service is a phenomenal service rep! She is always exceeds my expectations and I will only go to her when my vehicle needs service. She is always fair, and gives you the full picture of what r More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Pablo Pastrana was amazing he found the parts that I needed for my car. I called the one in Hemet and wasn't in stock. And when I came in to pick it up it was ready for me already. What a great service More

by Conrad_kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Pastrana
November 05, 2020

When I went to the parts department I was greeted with respect and great employees service by Pablo Pastrana who new he's auto parts very well. Thank you for your help. More

by Humorman
Recommend Dealer
Yes
Employees Worked With
Pablo Pastrana
November 04, 2020

Kenn Olsen was awesome will definitely refer him to family and friends. It was my first time going there, He was very knowledgeable and friendly overall great guy. More

by R1b
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

I was pleasantly surprised by the service I received from Gosch Temecula. From the online chat, to call back and bringing my lincoln mkz in. Thank you Kenn and whole Gosch team for a wonderful experience. More

by Ola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Had to take care of my car as I had to go back home to Las Vegas. Mike and Kenn were quick to help and get me going in and out with no problems. I appreciate them very much and will go them again for my n More

by KO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tinsley
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