Gosch Ford Temecula - Service Center

Amiable customer service, chronology of diligent service was executed in a timely manner. Welcoming alacrity environment, Nick Adkinson was eloquently incisive on elucidating the situation. was executed in a timely manner. Welcoming alacrity environment, Nick Adkinson was eloquently incisive on elucidating the situation. More

When calling to make my service appointment, the person on the phone was helpful and courteous... then I get to the service desk and Joseph was just as good... great overall experience. I intend to do all on the phone was helpful and courteous... then I get to the service desk and Joseph was just as good... great overall experience. I intend to do all my future Ford service here at Gosch Ford of Temecula. More

Joseph went above and beyond our expectations! Excellent communication about the service being provided and time that our vehicle would be complete. Thank you so much! communication about the service being provided and time that our vehicle would be complete. Thank you so much! More

Due to unfavorable results in the past it is great to be able to service our truck again at our local Ford dealership. The past two services have met our expectations and have been completed in a profession able to service our truck again at our local Ford dealership. The past two services have met our expectations and have been completed in a professional manner by both the advisor and technician. Thank you for delivering customer satisfaction. More

Nick offers excellent customer service, he's thorough and keeps me up to date with the progress of my car. He is knowledgeable about his work. keeps me up to date with the progress of my car. He is knowledgeable about his work. More

I to take in my brand new 2020 Ford Expedition for a factory recall of the back-up camera. I did not buy the car at this dealership as they did not have this exact model and configuration, but Kenn Ols factory recall of the back-up camera. I did not buy the car at this dealership as they did not have this exact model and configuration, but Kenn Olson took great care of me and and my vehicle. He was patient to hear of a few other small concerns I had about the vehicle one being a vibration in the front end similar to an out-of-balance issue. After a rotation of the tires (yes, even on a brand new vehicle with only 750 miles), wheel balance and alignment the vibration is gone! Kenn was super helpful and polite and I would highly recommend him and this dealership for service. More

Rachelle Long, provides the best professional service possible. Specific and detailed in all endeavors. The dealer should be proud of this employee. Thank you Rachelle. possible. Specific and detailed in all endeavors. The dealer should be proud of this employee. Thank you Rachelle. More

My family and I were on the way home to Colorado and were experiencing steering issues. We just dropped by Gosch Ford and Kenn Olsen in the service department was able to get us in quickly and back on the ro experiencing steering issues. We just dropped by Gosch Ford and Kenn Olsen in the service department was able to get us in quickly and back on the road. The entire experience exceeded my expectations and all the staff I encountered were professional and very friendly. More

I received a Safety Recall notice in the mail for a rear suspension part that the manufacturer had concerns about. Service rep Rachelle Long couldn't have been nicer. She had copies of all the recall notice suspension part that the manufacturer had concerns about. Service rep Rachelle Long couldn't have been nicer. She had copies of all the recall notice documents at hand, and quickly and efficiently processed my car in for the required affected part inspection. Additionally, my keyless entry code needed to be reset. Rachelle advised that it would be 3 to 5 hours for the service. Just over two hours later, Rachelle called me, indicating my service was complete. The recall issue was addressed, and my keyless entry system works flawlessly. A huge thank you to Rachelle and the entire Service Dept. team at Gosch Ford Temecula. More

Kenn in service was awesome! He was very friendly, honest and knowledgeable about my service plan package I got with my vehicle. He also kept in contact with me and finished my vehicle in the time table he h and knowledgeable about my service plan package I got with my vehicle. He also kept in contact with me and finished my vehicle in the time table he had given me. More