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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
2,481 Reviews
Call Service Center (855) 975-9574

2,481 Reviews of Gosch Ford Temecula - Service Center

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April 16, 2024

Good customer service, the right parts everytime and a friendly atmosphere. You can't go wrong at gosch temecula. More

by shirell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. Alysea and Nina appreciate your business and hope to see you again soon! Jason Noble General Manager

Helpful
April 15, 2024

The service department is great! From the porters , writers and mechanics. They always take care of my car and I am very happy! Thank you GOScH Ford Temecula. More

by Gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Gosch Ford Temecula responded

Gino, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

Helpful
April 15, 2024

Great experience, Samantha Masuguchi was very informative and friendly and kept me updated on what was going on with my vehicle throughout the whole process. Will continue to come back for all my service nee More

by Pricemark634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jason Noble General Manager

Helpful
April 15, 2024

Gosch Ford Temecula is the best. The express service got me out in less than an hour. Rachelle is the most helpful person and understands the importance of getting my vehicle back qu More

by J.Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

Helpful
April 15, 2024

Chris is awesome! He is kind and helpful. He always make sure that my vehicle is ready on time. Thank you Gosch Ford Temecula. I will be back. More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Gosch Ford Temecula responded

It's great to hear that Chris was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

Helpful
April 15, 2024

Joseph communicated well and kept us in the loop whole our Escape was in for service. More

by plo3384
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who checked us out was friendly and efficient.
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Apr 16, 2024 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Joseph and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

Helpful
April 15, 2024

This is my goto dealership It was a pleasure working with Samantha I definitely recommend Gosch Ford Temecula. More

by Karen collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana moody
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Apr 16, 2024 -

Gosch Ford Temecula responded

Thank you, Karen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samantha here at Gosch Ford Temecula. Jason Noble General Manager

Helpful
April 15, 2024

The whole service team is awesome. Rachelle is the our go to for our Fords for our last 20 years. She truly is an asset to this dealership. More

by Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Gosch Ford Temecula responded

Thank you, Wyatt, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rachelle and our team, and we look forward to working with you again. Jason Noble General Manager

Helpful
April 15, 2024

The express team and Rachelle are the best. They finished my vehicle quicker than I thought. I appreciate the sense of urgency. Thank you Gosch Ford Temecula. More

by Richy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Gosch Ford Temecula responded

Thanks, Richy, for sharing about your experience with Rachelle here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

Helpful
April 14, 2024

Nina is a Rockstar. She gets the job done. Efficient and friendly. I know where to go when I need parts. More

by Bert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nina and our team, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

Helpful
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