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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,200 Reviews

3,200 Reviews of Gosch Ford Temecula - Service Center

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September 03, 2024

Prices we’re absolutely ridiculous , they wanted to all this extra work on my car, I asked why it was never before and they couldn’t answer me . I can’t afford to go back to Gosch anymore . I needed my rev More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gosch Ford Temecula responded

Cindy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Parts and Service Director

September 03, 2024

Joseph was polite and the service was quick and easy to get my car when done More

by mzcarol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you and thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

August 31, 2024

Joseph Britton provided an accurate repair estimate and continually kept me informed about service progress More

by j.r.hull
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 31, 2024

Kenn Olson and his team in the Service Department are Fantastic! Kenn is very knowledgeable and works very will with his team to have the repairs completed correctly and in a timely manner. Kenn is alw More

by GT2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

Aug 31, 2024 -

GT2018 responded

You are welcome! We purchased the 2017 Expedition from Gosch because of Kenn and the service team. We will probably purchase our next vehicle at Gosch Ford Temecula as well.

August 30, 2024

Gosch Ford Temecula is my go-to dealership for any of my maintenance needs. They service my Ford Truck and Shelby Mustang. More

by shanej0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Carlos, Chris, and Kayla had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

August 30, 2024

I went in to get my car, looked at, and Kenn, as always he was professional and courteous with my needs. He answered all my questions thoroughly and had patience when I asked him questions. His customer sk More

by KO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for your kind words for Kenn and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

August 28, 2024

Joseph and the Gosch ford team did a great job as usual. I bring our cars here for service exclusively. More

by albrisendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. Joseph and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

August 26, 2024

If I could say one thing about Robert, it’s that he is the absolute best at what he does! Nobody comes close to making sure you get the right part that you’re looking for! He is always ready to greet you More

by Javi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Gosch Ford Temecula responded

Thank you, Javi, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Gosch Ford Temecula. Jason Noble General Manager

August 23, 2024

Great friendly fast service. .really appreciated the shuttle home so I could get other stuff done while my truck was getting worked on. More

by drgnbhind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

August 22, 2024

Repairs were completely quickly. Great communication and kept up to date on repairs and timing. More

by drogers87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

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