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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,313 Reviews
Call Service Center (855) 975-9574

3,313 Reviews of Gosch Ford Temecula - Service Center

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October 29, 2024

joshua is very efficient with his services and kept his word of returning my vehicle on time More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Gosch Ford Temecula responded

Carlos, Thank you for taking the time to share your thoughts on working with Joshua and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

October 28, 2024

Kenn Olson was wonderful. He advised with care and compassion, allowing for time management on my part. He is the advisor I will return to throughout my Ford maintenance needs More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Gosch Ford Temecula responded

Thank you for your very kind review, Katie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

October 28, 2024

Checked in at 7 am, first customer in line and got out after 11 am for a tire rotation and alignment. Service guy excuse was my truck is next in line.for wheel alignment. More

by Battingguru
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Gosch Ford Temecula responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rachelle Long Parts and Service Director 951-699-1302 ext 130

October 28, 2024

Guy new his stuff very helpful he’s my man to got to all the time More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Gosch Ford Temecula responded

Hi Roy: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

October 28, 2024

Hands down this is the most helpful, service friendly dealership I have ever visited! Being from a different state, I wasn’t sure what to expect, but the got my vehicle in straight away, coordinated with More

by CrystalMcRae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn and the team were able to help, and we hope to see you again! Jason Noble General Manager

October 28, 2024

My rep (Rigo) provided the most amazing customer service. He kept me informed and updated throughout the entire process. The quality of the service is top notch. I'll never trust anyone else to fix a More

by brandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience, Brandi! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

October 26, 2024

Excellent customer service Quality technician service Top quality staff Fast and efficient Friendly and accommodating More

by asutkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

October 26, 2024

I have been a customer there for over 20 years and think Ken Olsen is the very best! He is very honest, friendly, caring and knowledgeable. I give Ken a 10 plus and a gold star! Before Ken my service adviso More

by helenhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Gosch Ford Temecula responded

Thank you, Helen, for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn was able to help, and we hope to see you again! Jason Noble General Manager

October 25, 2024

Robert Toves was super helpful, very courteous and got The part I needed the very next day. Great job I’m super happy More

by Jasen Matlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Gosch Ford Temecula responded

Thank you, Jasen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

October 25, 2024

They were very efficient. I really liked that. They had the video showing you everything that they had done to the car. I appreciate everything they did. More

by Mreneefreiberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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