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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,649 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,649 reviews

December 14, 2024

Max & Jose provided excellent customer service, were knowledgeable,made my car buying experience smooth & enjoyable More

by alondra.martinez97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Flores
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Dec 16, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! Max and Jose are truly dedicated to providing top-notch service and ensuring a smooth and enjoyable car buying experience. We’re glad to hear they exceeded your expectations. If you have any more questions or need further assistance, feel free to reach out. Thank you again!

December 11, 2024

our sales associate Cesar was awesome. The vehicle we bought is more than expected. My wife loves it. Big Kudos and congratulations for an awesome team. You guys definitely made us a welco More

by vlqcampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar was worth 6 stars. , Melissa Lang
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Dec 13, 2024 -

Grand Prairie Ford responded

Thank you for the kind words about Cesar and our team! We’re thrilled to hear that you and your wife are loving your new vehicle. We look forward to serving you again in the future!

December 11, 2024

I appreciate Jackie always working with us to get the perfect deal and how easy going he is. Never any high pressure to buy. He’s a great asset at Grand Prairie Ford More

by DawnandHank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Grand Prairie Ford responded

Thank you for your kind words about Jackie! We’re glad to hear he made your experience smooth and enjoyable. Jackie is truly an asset to our team, and we appreciate your continued support.

December 11, 2024

The place along with the workers were very welcoming , and very helpuful . Such a confortable enviorment . More

by José Macías
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Granillo
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Dec 13, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We’re glad to hear that you felt welcomed and enjoyed the comfortable environment. Providing helpful and friendly service is always our priority, and we appreciate you choosing us!

December 09, 2024

Joel was great to work with! Grand Prairie Ford exceeded our expectations and made the process easy. More

by jeremykabongo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Lewis sales person
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Dec 10, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Joel and the team exceeded your expectations and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again in the future!

December 09, 2024

Good customer service and fast approval , recommend Jackie Mercer to get a new car or truck More

by Princessdrea121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you had great customer service and a fast approval process. Jackie is truly a great asset to our team, and we're glad he was able to assist you. We appreciate your recommendation and look forward to serving you again in the future!

December 08, 2024

My wife and I came back home pretty happy because those two good deals and the professionalism that everything went conducted. Thank you very much. The personnel is top of the line. Thank you. More

by edgar15755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Barron
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Dec 10, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great experience and were happy with the deals and the professionalism of our team. We truly appreciate your trust in us, and we look forward to serving you again in the future!

December 08, 2024

We had a good experience, had the opportunitty to ask question and test drive the vehicle More

by LGARRIDOTX001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're glad you had the opportunity to ask questions and test drive the vehicle. It's important to us that you feel confident and informed in your decision-making process. If you have any more questions or need further assistance, feel free to reach out!

December 08, 2024

This is now our 4th vehicle we have purchased from Grand Prairie Ford and Jackie Mercer. Jackie is definitely the man you want to see and help you get your next vehicle. No one else I would go see. 2025 More

by sunshine_1076
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Grand Prairie Ford responded

Thank you so much for your loyalty and for choosing us for your 4th vehicle purchase! We’re thrilled to hear that Jackie continues to provide you with exceptional service. Your confidence in Jackie and our team means the world to us. Congratulations on your 2025 Ford Explorer! We hope it brings you many miles of enjoyment, and we look forward to assisting you with any future needs. Thank you for being a valued part of our Grand Prairie Ford family!

December 07, 2024

The experience up to financing was good. The sales person was patient and helped us find the perfect vehicle even while we asked to see a large number of the ones they had on the lot. Once t More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Dec 09, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we apologize for the confusion and frustration you experienced during the final stages of your purchase. It’s important to us that all customers are informed every step of the way, especially when it comes to pricing. To address your concerns and ensure a resolution, please contact Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you in clarifying any discrepancies and work toward a satisfactory resolution. Thank you for bringing this to our attention. We look forward to making things right.

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