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Grand Prairie Ford
Grand Prairie, TX
1,961 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,961 reviews
July 08, 2020
Great personnel. Large, diverse selection of vehicles. Relatively quick process. The location is convenient too. It is easy to get to and easy to find. Relatively quick process. The location is convenient too. It is easy to get to and easy to find. More
by Meeksgeo
Employees Worked With
July 07, 2020
What a great experience working with this group of people. I’ve never had such an easy time buying a car. Thank you team! ~Camille people. I’ve never had such an easy time buying a car. Thank you team! ~Camille More
by Camillealeo
Employees Worked With
July 04, 2020
The folks at Grand Prairie ford made it easy to buy a new car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. More
by B.hardy
July 04, 2020
These guys make you feel like family. They actually care about getting you in the right vehicle and listen to your needs. I wont buy anywhere else. about getting you in the right vehicle and listen to your needs. I wont buy anywhere else. More
by texasbriens
Employees Worked With
July 02, 2020
Great dealership with great people. They did most of my deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. More
by meagan_phelps
July 02, 2020
Jackie Mercer was assigned to assist Dee in the sales experience, as she is new. He was rude, impatient, checked his phone, followed up on other leads, and had no interest in assisting us. Dee was amazin experience, as she is new. He was rude, impatient, checked his phone, followed up on other leads, and had no interest in assisting us. Dee was amazing, apologized and worked hard to find us the right fit. I would not recommend Jackie Mercer. I was very disappointed and quite upset at the lack of respect and customer service. My Young children treat others with more respect than he did. I will refer others to Grand Prairie Ford to work with Dee and the management team. More
by dzartman
June 27, 2020
Grand Prairie Ford Rocks! Explorer #2 thanks to Jackie Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. More
by Spencem2
June 27, 2020
The team really worked to try to meet my needs and fit within my budget. I am very pleased with my awesome deal! Thank you! within my budget. I am very pleased with my awesome deal! Thank you! More
by angelalnorman
Employees Worked With
June 26, 2020
This is our 3rd time buying a car from Jackie. We won’t go to anyone else! He gets us what we want for a price we are happy with and really enjoy working with him! go to anyone else! He gets us what we want for a price we are happy with and really enjoy working with him! More
by meagankcrawford
Employees Worked With
June 26, 2020
Jackie Mercer is a professional and very friendly sales person. He listened to our request and found the best match at a great price. Thank you Jackie person. He listened to our request and found the best match at a great price. Thank you Jackie More
by Latin_puertoro
Employees Worked With
