
Grand Prairie Ford
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great timing kept everything nice and easy and we’re very passionate to get you in the vehicle you desire all while keeping tge process respectful and professional. passionate to get you in the vehicle you desire all while keeping tge process respectful and professional. More
Great! 5 stars! Thank you for the great service and friendly staff, was in and out quickly. Dee was great to work with. Thanks Dee! This new truck is amazing! Thank you for the great service and friendly staff, was in and out quickly. Dee was great to work with. Thanks Dee! This new truck is amazing! More
All was great until finance. I felt really pushed to buy warranty. I would have appreciated time to decide, at least 3days. Finance guy seemed very unfriendly once he realized we would not buy the warranty. warranty. I would have appreciated time to decide, at least 3days. Finance guy seemed very unfriendly once he realized we would not buy the warranty. They tried to send in a closer but that made the experience much more frustrating at this point I no longer wanted the car. The pressure was just overboard. I was already paying more than I intended as the add on the internet was misleading about the rebate. Then to be told that the warranty would cost more and no offer to add it later on after thinking about it..well totally turned my great experience with sales to wanting to go elsewhere to buy. When I started to pack up to leave the closer quickly exited to save the sale. The paperwork was printer and I could feel the disdain from the finance guy who did not make his warranty sell. I was not informed of any payment details or how we would be contacted. Just instructed where to sign stick in envelope and told to wait in another room. Finance guy seemed to be angry with us. I waited to write this when I calmed down, and I still can't give 5 stars to the dealership, but you have an excellent sales team. More

My experience today was fantastic! I was thrilled to be Manny’s first auto sale with my 2019 Mustang Convertible. He did a great job under the direction of Jackie Mercer. Manny’s first auto sale with my 2019 Mustang Convertible. He did a great job under the direction of Jackie Mercer. More

Great personnel. Large, diverse selection of vehicles. Relatively quick process. The location is convenient too. It is easy to get to and easy to find. Relatively quick process. The location is convenient too. It is easy to get to and easy to find. More

What a great experience working with this group of people. I’ve never had such an easy time buying a car. Thank you team! ~Camille people. I’ve never had such an easy time buying a car. Thank you team! ~Camille More

The folks at Grand Prairie ford made it easy to buy a new car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. More

These guys make you feel like family. They actually care about getting you in the right vehicle and listen to your needs. I wont buy anywhere else. about getting you in the right vehicle and listen to your needs. I wont buy anywhere else. More
Great dealership with great people. They did most of my deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. More