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Grand Prairie Ford

Grand Prairie, TX

4.6
1,955 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,955 reviews

January 11, 2020

My family and I had a great car buying experience. Cameron worked hard to make sure everything went as smooth as possible. I certainly would recommend Grand Prairie Ford. More

by Robin2013
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
Jan 13, 2020 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review!

January 10, 2020

Unethical Sales tactics I found a truck on Cars.com from Grand Prairie Ford. The vehicle is listed at one price, but when you get to the dealership its $15,000 more. This is More

by griggs00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Fugate
Jan 29, 2020 -

Grand Prairie Ford responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact John Poe at 972-859-5410 or Jpoe@grandprairieford.com and we will do our best to make this better.

Jan 29, 2020 -

griggs00 responded

I love this standard response. Read your emails. I contacted you the day after.

January 10, 2020

Amazing service. You feel comfortable here and no one puts up a cheesy sales front. They take care of you here and you know exactly what you're getting. Everything and everyone has been upfront and hones More

by Julialynn
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 08, 2020

This is my 3rd vehicle that I have bought from Grand Prairie Ford. The process has always been very smooth and quick. Jackie Mercer is one of a kind. He is on his game when it comes to the vehicles he s More

by Leer1005
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate, Elsa Parada
Jan 09, 2020 -

Grand Prairie Ford responded

Thank you from all of us here at Grand Prairie Ford!

January 08, 2020

Great place to buy a car!! Everyone is very nice and welcoming. The process was easy and the salesman was very nice. Great experience overall. More

by mattiefba
Recommend Dealer
Yes
Employees Worked With
Alexis Mojica
Jan 09, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

January 07, 2020

My experience at Praire Ford was outstanding I really appreciate thanks to Cameron Harris who is very knowledgeable and efficient taking care the customers thank you More

by amadeochacon48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Poe, Melissa, Jason Mendoza, Cameron Harris
Jan 08, 2020 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review!

January 06, 2020

Jackie was great. Soft spoken guy who went out his way to help make the deal. Was not pushy. Just cool laid back guy who made the car shopping experience go smooth like silk sheets. High possibility when the More

by smashingking
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 04, 2020

New car Jackie rocks. Good folks at Grand Prairie ford. From the service team to the sales guy. They have always taken good care of me. Another awesome c More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 03, 2020

Very nice and accommodating for Carlos Cervantes, he was so accessible and took care of me. He was patient with me and ensured I receive the price I wanted. More

by T Jones
Recommend Dealer
Yes
Employees Worked With
Jose Carlos Cervantes
Jan 06, 2020 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review!

December 31, 2019

The best salesman We have always received Excellent service from Mr Mercer has been an excellent and has always met our request in our choosing vehicles. Good job More

by Nancy Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Grand Prairie Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

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