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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,961 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,961 reviews

April 21, 2025

They sold me a lemon. My “Brand new 2025” broke down the next morning. I was very hesitant on purchasing this vehicle and I wish I would have followed my right mind. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner
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Apr 23, 2025 -

Grand Prairie Ford responded

We are sorry to hear that you’re feeling this way about your recent purchase. We understand how frustrating it must be to experience issues so soon after taking home a new vehicle. While we cannot speak to the specifics of your situation here, we’d like the opportunity to learn more and work toward a resolution. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss your experience further.

April 21, 2025

It took a long time, but I got the car I wanted It was good More

by chrismusk
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad you got the car you wanted, even if it took a bit longer. We appreciate your patience!

April 21, 2025

Jackie and Silvio were on point and explained everything to the point. Very pleased with their service. ?? More

by jake59601
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for the great feedback! We're so glad to hear that Jackie and Silvio provided clear and helpful service. We appreciate you sharing your positive experience!

April 20, 2025

Trying to sale me with high price, and hide another cost, and try to give me a high porcent interest so I feel like try to stilling me so if I don't putt attention that not will right so if you sale a truck More

by hectorgtx
Recommend Dealer
No
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback with us. We understand your concerns regarding pricing transparency and financing, and we truly regret that you were disappointed with your visit. It’s important to us that all our customers have a clear and honest experience when making a vehicle purchase. To address your concerns more thoroughly, we encourage you to reach out to Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you and ensure that any outstanding questions or issues are resolved. We appreciate your input as it helps us improve and continue providing better service.

April 20, 2025

Excelente servicio y muy amigables y atentos Te ayudan a buscar lo que necesitas y tratan de que te callas contento del dealer More

by missaelherrera2015
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Rosas
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Apr 21, 2025 -

Grand Prairie Ford responded

Thank you for the great feedback! We're glad to hear you received excellent service and that our team was friendly, attentive, and committed to helping you find what you need. We appreciate your support!

April 20, 2025

I have bought 4 vehicles in the last 6 years the sales team are wonderful! More

by PAULALWHITE1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that your experiences with our sales team have been positive. It's always a pleasure to help our customers find the perfect vehicle, and we truly appreciate your support over the years. We look forward to assisting you with your future vehicle needs!

April 19, 2025

Great experience, friendly - knowledgable salesman. Thanks Max, for a smooth process. And blah, makes fifteen. More

by leesol1
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re thrilled to hear that Max provided you with such a smooth and enjoyable process. We appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

Start to finish a pleasant experience I would highly recommend Grand Prarie Ford for your next purchase! More

by cesmithfwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that your entire experience was pleasant from start to finish. Your recommendation means a lot to us, and we're grateful you chose us for your purchase. We hope you're loving your new vehicle and look forward to seeing you again in the future!

April 19, 2025

I love the escape. Great gas mileage. Would buy it again. Looking forward to keeping. More

by JACKLENORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback! We're so glad to hear that you're enjoying your Escape and its great gas mileage. It’s wonderful to know you’re looking forward to keeping it for years to come. If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help!

April 17, 2025

Muy buenas personas y buen servicio al cliente muy recomendable y muy felices todos por More

by BRYANVEGA123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Grand Prairie Ford responded

Thank you for the great feedback! We're so happy to hear that you had a positive experience and that our team provided excellent customer service. It means a lot to know you’re satisfied and that you would recommend us. We truly appreciate your support and look forward to serving you again in the future!

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