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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,867 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,867 reviews

April 26, 2025

Friendly. Fast. Pleasant Friendly. Fast. Pleasant. Friendly. Fast. Pleasant. Friendly. Fast. Pleasant. Friendly. Fast. Pleasant. More

by kold
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Apr 28, 2025 -

Grand Prairie Ford responded

Thank you for the awesome feedback! We’re so glad to hear that you had such a friendly, fast, and pleasant experience with us. We truly appreciate your business and look forward to making your next visit just as great!

April 25, 2025

Great customer service, Silvio was very personable and Christian did what he could to get me the vehicle that I wanted More

by airreonnajackson
Recommend Dealer
Yes
Employees Worked With
Christian and Silvio
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Apr 28, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Silvio provided personable service and that Christian worked hard to get you the vehicle you wanted. We truly appreciate your feedback and look forward to serving you again in the future!

April 24, 2025

For most part ,the sales people were concerned and professional and they new what they were doing More

by CATMAMA2663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that our sales team was professional and attentive throughout your experience. We always strive to provide knowledgeable and caring service, and we appreciate you recognizing that. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know!

April 22, 2025

We had a great buying experience from the same dealership we've purchased trucks from for the last 20+ years. More

by valdon81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Grand Prairie Ford responded

Thank you for your continued loyalty over the past 20+ years! We're so glad to hear you had another great buying experience with us. It's always a pleasure to work with you, and we truly appreciate your trust and support!

April 22, 2025

Quick and Easy process. Erick was great and made the car buying an easy process! More

by tdorton2219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
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Apr 24, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that the process felt quick and easy for you. It's wonderful to know that Erick provided the kind of support that helped make your car-buying journey smooth and stress-free. We appreciate you highlighting his efforts and are thrilled he was able to assist you so well!

April 21, 2025

Jackie and Silvio were on point and explained everything to the point. Very pleased with their service. ?? More

by jake59601
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for the great feedback! We're so glad to hear that Jackie and Silvio provided clear and helpful service. We appreciate you sharing your positive experience!

April 21, 2025

It took a long time, but I got the car I wanted It was good More

by chrismusk
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad you got the car you wanted, even if it took a bit longer. We appreciate your patience!

April 21, 2025

They sold me a lemon. My “Brand new 2025” broke down the next morning. I was very hesitant on purchasing this vehicle and I wish I would have followed my right mind. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner
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Apr 23, 2025 -

Grand Prairie Ford responded

We are sorry to hear that you’re feeling this way about your recent purchase. We understand how frustrating it must be to experience issues so soon after taking home a new vehicle. While we cannot speak to the specifics of your situation here, we’d like the opportunity to learn more and work toward a resolution. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss your experience further.

April 20, 2025

Excelente servicio y muy amigables y atentos Te ayudan a buscar lo que necesitas y tratan de que te callas contento del dealer More

by missaelherrera2015
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Rosas
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Apr 21, 2025 -

Grand Prairie Ford responded

Thank you for the great feedback! We're glad to hear you received excellent service and that our team was friendly, attentive, and committed to helping you find what you need. We appreciate your support!

April 20, 2025

Trying to sale me with high price, and hide another cost, and try to give me a high porcent interest so I feel like try to stilling me so if I don't putt attention that not will right so if you sale a truck More

by hectorgtx
Recommend Dealer
No
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback with us. We understand your concerns regarding pricing transparency and financing, and we truly regret that you were disappointed with your visit. It’s important to us that all our customers have a clear and honest experience when making a vehicle purchase. To address your concerns more thoroughly, we encourage you to reach out to Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you and ensure that any outstanding questions or issues are resolved. We appreciate your input as it helps us improve and continue providing better service.

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