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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
2,233 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,234 reviews

October 31, 2025

Fast, easy, and fair Max is my guy, second vehicle I have bought from him and the experience was amazing. Will be back and refer anyone looking to buy a vehicle to him More

by MSHAWNMARSH
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Nov 05, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that your vehicle purchase was quick, straightforward, and handled with fairness. It means so much to know that Max provided such exceptional service that you chose to return for your second vehicle purchase. Your trust in coming back to us and your willingness to recommend us to others looking for a vehicle truly makes our day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you in the future.

October 31, 2025

Dealship was knowledgeable. Knowledgeable, capable of a sale , cars are well taking care of, clean dealership More

by l.morphis
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Nov 05, 2025 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our team's expertise and professionalism. It's wonderful to know that you found our staff to be well-informed and skilled in helping you with your automotive needs. We take great pride in maintaining our vehicles in excellent condition and keeping our facility clean and welcoming for all our customers. Your feedback about the quality of our inventory and the overall condition of our dealership means a great deal to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 31, 2025

Classic hidden fees dealer be aware of that. They will force you to buy unwanted accessories. Besides de fact that they overpriced those accessories. They pressure me to buy something that I don More

by gustavoogf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
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Nov 06, 2025 -

Grand Prairie Ford responded

Thank you for bringing this to our attention. We understand your frustration, and we take situations like this seriously. Please contact Maricela Vera at Mvera@grandprairieford.com so we can review your experience and work toward a resolution that addresses your concerns.

October 30, 2025

Thank you DAVID for helping me find my new car. I really appreciate it Lindsey. More

by OSCELEST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David flores
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Oct 30, 2025 -

Grand Prairie Ford responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that David was able to help you find the perfect new vehicle and that our service made such a positive impression. We take great pride in helping our customers through their car-buying journey, and your feedback truly brightens our day. Thank you for choosing Grand Prairie Ford, and we hope you absolutely love your new car!

October 30, 2025

Staff was very nice, helpful and they were not pushy. I went in knowing what I wanted and they honored that More

by shadranfranklin
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Report | Print
Nov 04, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team provided you with such excellent service. It means so much to know that our staff made you feel comfortable throughout your visit by being welcoming and supportive without applying any pressure. We truly appreciate that you felt respected when you came in with clear expectations, and our team was able to work with you to meet your specific needs. Your feedback reinforces our commitment to creating a positive environment where customers feel valued and heard. We look forward to serving you again in the future.

October 29, 2025

Hassle free buying experience. We worked out everything over the phone and had the deal done same day. More

by JPYLE
Recommend Dealer
Yes
Employees Worked With
Ron Smith
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Oct 30, 2025 -

Grand Prairie Ford responded

We are overjoyed to hear about your smooth purchasing experience with us. It's wonderful to know that we could handle all the details over the phone and complete your deal the same day. Making the car buying process straightforward and convenient for our customers is exactly what we strive for at Grand Prairie Ford. We truly appreciate you taking the time to share your positive experience and are grateful for choosing us for your automotive needs.

October 29, 2025

Excellent costumer service from Jackie, 2nd truck bought prom him, will recommend to family members . More

by Mayramayra574
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Grand Prairie Ford responded

We are pleased to hear about your wonderful experience with our customer service! It means so much to know that you've chosen to purchase your second truck with us and had such positive interactions. Your trust in returning to Grand Prairie Ford speaks volumes, and we truly appreciate customers like you who recognize quality service. Thank you for planning to share your experience with your family members - there's no better compliment than a recommendation from a satisfied customer!

October 29, 2025

I had Joseph as a salesman and he did a fantastic job. He knew his tuff when it came to the vehicle and buying process. Everyone else we visited with was great as well More

by hduggan2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Grand Prairie Ford responded

We are grateful for your wonderful feedback about your experience with our team. It's fantastic to hear that your salesperson demonstrated such strong knowledge about both the vehicle and the purchasing process. We take pride in ensuring our staff is well-informed and ready to help customers make confident decisions. Your positive comments about everyone you worked with at Grand Prairie Ford truly make our day. We appreciate you taking the time to share your experience and are thrilled that we could provide you with the excellent service you deserved.

October 28, 2025

Brenda was very helpful. I thought she was honest and direct. Her follow-up was very good. More

by aeinbeck
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindia Estrella
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Oct 30, 2025 -

Grand Prairie Ford responded

We genuinely admire your kind words about your experience with us. It's wonderful to hear that you found our team member to be helpful and that her honest and direct approach made such a positive impression. We're particularly pleased that the follow-up service met your expectations. Your feedback reinforces our commitment to providing straightforward communication and excellent ongoing support. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

October 28, 2025

Excellent customer service Willing to work to customer budget and still provide 5 star attention More

by Glazing555
Recommend Dealer
Yes
Employees Worked With
Raul Chavez
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Oct 30, 2025 -

Grand Prairie Ford responded

Your positive feedback means so much to us. We are thrilled that our team was able to provide outstanding service while working within your financial needs. It brings us great joy to know that you experienced the high-quality care we strive to deliver to every customer. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.

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