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Grand Prairie Ford

Grand Prairie, TX

4.6
1,954 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,954 reviews

June 14, 2025

Everybody was professional I forget the man’s name who sold our truck, but he did a fabulous job. More

by Colegrovecraig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our team and that you found our service to be professional. We take pride in providing excellent customer service, and your kind words reaffirm our efforts. We look forward to serving you again!

June 14, 2025

Excelente trato muy amable muy contenta con la compra de mi carro gracias por todo More

by juanitaalvarado68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience and are happy with your new car. Providing friendly and attentive service is our priority, and it's great to know we met your expectations. Enjoy your new vehicle!

June 12, 2025

Dealer changed numbers when signing Truck had a bit of hail damage “only on roof” which seems odd More

by OSCAR.C2875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josue Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience with us, Oscar. We take all feedback seriously and strive to ensure that our customers have a positive experience. We understand your concerns regarding the details of the transaction and the condition of the vehicle. We would appreciate the opportunity to discuss this further and address your concerns directly. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will be happy to assist you.

June 12, 2025

THE VERY BEST! ! Super shout outs to Jose Pacheco-Joel - Santos Flores- Gomez @ service - sales More

by Tamhenderson1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel(Joey), Santos Flores, Gomez, Jose Pacheco
Jun 13, 2025 -

Grand Prairie Ford responded

Thank you for the amazing feedback! We’ll be sure to share your shout-outs with Jose Pacheco, Joel, Santos Flores, and Gomez — they’ll be thrilled to know they made such a great impression!

June 11, 2025

⭐️⭐️⭐️⭐️⭐️ Great Service and Excellent Resolution. Highly Recommend! I recently had an issue after purchasing a vehicle from Grand Prairie Ford, and I’m happy to say that their team went above and More

by parhambahador
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales rep was Christian
Jun 16, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you are satisfied with the deal and found our staff to be polite. We understand the importance of timely communication and regret that you were not informed about the Raptor's sale prior to your visit. Additionally, we recognize the concern regarding your paperwork and the dash cam. Your follow-up requests are important to us, and we want to ensure that you receive the necessary updates. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you further with your concerns. Your satisfaction is important to us, and we are committed to addressing these issues promptly. Thank you for your understanding.

June 11, 2025

My husband and I worked with Mr. Ron. We love his honesty and determination to get us into our vehicle. We will go with him every time we need a new vehicle. More

by JP4LT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Grand Prairie Ford responded

Thank you so much! We're thrilled to hear you had a great experience with Mr. Ron. His honesty and dedication truly make a difference. We appreciate your trust and look forward to helping you again when you're ready for your next vehicle!

June 11, 2025

From start to finish very professional warm and inviting. Salesman very attentive, friendly and helpful. More

by WADEUSMC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Chavez and Karla (5 stars outstanding)
Jun 12, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We’re glad to hear you had a professional and welcoming experience with our attentive and friendly sales team. We appreciate your feedback!

June 11, 2025

Gracias por todo gran servicio muy amables Excelente atención todo. Siempre sales manejando lo que buscas More

by Guzmanacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're happy to hear you received friendly and excellent service and found exactly what you were looking for. We appreciate your support!

June 10, 2025

Great customer service. Friendly knowledgeable staff. First rate all around. Great experience, highly recommend Grand Prairie Ford. More

by susan.teague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our friendly and knowledgeable team. We truly appreciate the recommendation and look forward to seeing you again at Grand Prairie Ford!

June 10, 2025

Hands down Best experience ever! !! I would not buy another car from any other dealership . More

by Plmidlothian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Grand Prairie Ford responded

Thank you for the outstanding feedback! We’re truly honored to have provided your best experience and to be your dealership of choice. We look forward to serving you again for many years to come.