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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,954 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,954 reviews

November 17, 2024

Mr, Pacheco was very professional! We really enjoyed our experience. Will be back for our future vehicles with Mr. Pacheco. More

by noel.puente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review, Noel! We're thrilled to hear about your positive experience with Mr. Pacheco. We look forward to welcoming you back for your future vehicle needs!

November 17, 2024

Good people who are responsive to customer needs. I have dealt with Eric Guzman in past and did not hesitate to work with him again. Good selection of used vehicles. More

by RAYGBUSH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you’ve had such a positive experience working with Eric in the past and that you felt confident returning. It's great to know that our team was responsive to your needs and that you found a good selection of used vehicles. We appreciate your continued trust and look forward to assisting you again in the future!

November 17, 2024

Did a good job. Patrick is very professional. Alejandro in finance we easy to work with and explained everything. More

by lwjohn12
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mitchell
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Nov 20, 2024 -

Grand Prairie Ford responded

Thank you! We're thrilled to hear that Patrick and Alejandro made such a positive impact. Our team strives for professionalism and clarity, and your feedback reinforces our commitment. We appreciate your support!

November 17, 2024

The dealership had some very kind and helpful people to assist me with find the vehicle I wanted. Thank you to Scott Smith I love my Bronco! More

by alicia.vaughn2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Nov 20, 2024 -

Grand Prairie Ford responded

Alicia, thanks for your wonderful review! We're thrilled to hear that Scott and our team made your car-buying experience enjoyable. Enjoy your new Bronco, and we look forward to assisting you again in the future!

November 17, 2024

Very professional and knowledgeable about the buying process. Explained everything in detail. Made the process easy. Felt comfortable the whole time. More

by DWPSHAMROCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Grand Prairie Ford responded

Thanks! We're thrilled to hear you had a positive experience. Our team is dedicated to making the buying process smooth and informative. Your comfort is our priority, and we appreciate your kind words!

November 17, 2024

I made a recent purchase and as it was too late, I signed the purchase documents on impulse. Unfortunately, they do not explain the price of the vehicle and make you sign digitally and do not give you any do More

by Diaz240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we apologize for any confusion or frustration you experienced during your purchase. We want to ensure that all of our customers fully understand their purchase details. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will be happy to assist you and address any concerns you may have regarding your purchase. We look forward to resolving this for you.

November 17, 2024

Mr Mercer was PHENOMENAL! 100% we will be back to see him in the future! More

by toddbrwn247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We’re thrilled to hear that Jackie made such a positive impact on your experience. We look forward to welcoming you back in the future! Your continued trust in us means a lot!

November 17, 2024

Christian Benitez and Mr Cedilo were fantastic. Brenda made closing the deal a breeze!! Great overall experience More

by info@gabrielsong.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Benitez
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Nov 20, 2024 -

Grand Prairie Ford responded

Thanks, Gabriel! We're thrilled to hear you had such a fantastic experience with Christian, Mr. Cedilo, and Brenda. Our team is dedicated to making the process smooth and enjoyable for everyone. We appreciate your positive feedback!

November 15, 2024

Young was the sales agent that helped us and he was awesome! He had a very great personality and he answered all our questions/concerns! This was the best experience we've had when purchasing a vehicle More

by noerodriguez1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young
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Nov 18, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Young provided you with such a great experience. It's wonderful to know that his personality and thoroughness made your vehicle purchase the best one yet. We pride ourselves on delivering top-notch service, and we're so happy to have met your expectations. We appreciate your business and look forward to assisting you again in the future!

November 15, 2024

Good customer service , Juan Flores was great and helpful , well infory and knowledgeable about the van More

by fmc525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose flores
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Nov 18, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Juan provided you with great service and was knowledgeable about the van. We truly appreciate your feedback and look forward to assisting you again in the future!

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