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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,883 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,883 reviews

September 08, 2024

Jairo always provides the best experience when taking my vehicle in for service. Great person! More

by fjguzman09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Sanchez
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Sep 10, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're delighted to hear that Jairo consistently provides you with an excellent service experience. We’ll be sure to pass along your compliments. If you need anything else, don’t hesitate to reach out!

September 08, 2024

Very thorough and explained the service process from beginning to end. We were very pleased! More

by jennjohnson2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo in service department
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Sep 10, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that you found our service process thorough and well-explained. Your satisfaction is our top priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

September 08, 2024

Mike is an amazing person that took his time to show us the Jeep and explain everything. I recommend him and will buy another car/truck in the future as well. More

by Vicente & Raquel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
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Sep 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike provided you with such great service and took the time to thoroughly explain everything about the Jeep. Your recommendation means a lot to us. We look forward to assisting you with your next vehicle purchase! If you need anything in the meantime, feel free to reach out.

September 08, 2024

Had a pretty good experience here at this dealership. Got the car we wanted for a pretty good price. More

by Babygirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minnie
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Sep 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that you got the car you wanted at a great price. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car!

September 04, 2024

No good morning, did not tell me,if they change My tires nothing,not friendly at More

by Virdinerandle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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Sep 05, 2024 -

Grand Prairie Ford responded

We’re sorry to hear about your recent experience and understand your concerns regarding communication and friendliness. This is not the standard we strive for, and we want to address these issues. Please contact Melissa Perry at 855-971-6306 so we can discuss your experience in more detail and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

August 28, 2024

Nice environment and very friendly people to work with. Made car buying an enjoyable experience. More

by Sean Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Corralejo, Cameron Harris
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Aug 29, 2024 -

Grand Prairie Ford responded

Thank you for your positive review! We're delighted to hear that you had a positive experience at our dealership. Our goal is to make car buying a pleasant and enjoyable process for all of our customers. We appreciate you choosing us.

August 11, 2024

Super easy and straight forward buying process. Cameron was great and made sure we got the best deal possible. The staff at Grand Prairie Ford rock. More

by randy.rogerstx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
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Aug 13, 2024 -

Grand Prairie Ford responded

Thank you for your positive review! We’re thrilled to hear that you had a smooth and straightforward buying process. Cameron and the team appreciate your kind words and are delighted to know you felt well taken care of. If you need anything else or have any further questions, don’t hesitate to reach out. Enjoy your new vehicle!

August 05, 2024

Great inventory of vehicles and friendly staff. If you want a great sales experience ask for Jackie M! More

by Mra8324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We’re glad you enjoyed our inventory and found our staff friendly. Jackie will be thrilled to hear your praise. If you have any more questions or need further assistance, don’t hesitate to reach out.

August 01, 2024

I have just purchased my 5th Ford Escape from Grand Prarie Ford. I have always been treated well here, especially by Jackie Mercer. I bought all my escapes from him. More

by Kidlucky7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Aug 06, 2024 -

Grand Prairie Ford responded

Thank you for your continued loyalty and for sharing your experience! We’re thrilled to hear that Jackie Mercer has consistently provided you with great service. It’s fantastic to know that you’ve had such positive experiences with us and that we’ve been able to meet your needs over the years. If there’s anything else we can assist you with, please let us know. Thank you for choosing Grand Prairie Ford!

July 30, 2024

Jackie was amazing. He literally did every possible thing he could do to not only show me the car I came looking for but also give me information on other cars that I wo More

by nicklas_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Grand Prairie Ford responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that Jackie went above and beyond to help you find your dream truck and provide valuable information on other options. Your satisfaction and enthusiasm mean the world to us. If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your new truck, and thank you for choosing us!

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