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Grand Prairie Ford

Grand Prairie, TX

4.7
1,895 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,895 reviews

February 20, 2024

That’s way to many word for you to require anyone to write after they spend money at your place. This should be optional More

by chalfantmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
Feb 21, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to seeing you again soon!

February 17, 2024

Grand Prairie Ford always exceeds my expectations! From sales to service never disappoints me. Great people to work with! More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Grace Larson
Feb 19, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

Jackie is incredible! Has taken great care of me for years. Thank you Jackie & Grand Prairie Ford More

by rtfoley20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

NICE PEOPLE AND VERY HELPFUL GO OUT OF THEIR WAY TO KEEP THEIR COSTUMERS HAPPY More

by JOSEHERN4NDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMY HERNANDEZ, Grace Larson
Feb 19, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

this is the second time I have bought with Grand Prairie ford and jackie was my salesperson both times. I absolutely would recommend Jackie. He is a no bull kind of guy and gets you what you want. Jackie is More

by splyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

February 15, 2024

Rex was amazing ! Guided us through the entire process! So happy he was there for us and listen to us! So thankful I got my dream car with his help! More

by j.jazminn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , Rex, Rodolfo Ramirez
Feb 16, 2024 -

Grand Prairie Ford responded

We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.

February 14, 2024

Great customer service went in to purchase a truck seen online and was quick and easy no hassle all business!! Thanks to Danny Morales for helping us out More

by javi_castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny morales
Feb 16, 2024 -

Grand Prairie Ford responded

We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.

February 06, 2024

I recently bought a ford expedition max 2021. The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said More

by Tony Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Grand Prairie Ford responded

We're sorry to hear about your negative sales experience, and we appreciate you taking the time to share your feedback. Providing excellent customer service is of utmost importance to us, and we regret that we fell short of your expectations. To better understand the specific issues you encountered during your sales experience, we would be grateful if you could provide us with more details about what went wrong. Your feedback is essential to help us identify areas of improvement and make necessary changes to enhance our customers' experiences. Please don't hesitate to reach out to our customer service team directly to discuss your concerns further. We value your business and want to ensure that we address any shortcomings promptly. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

January 29, 2024

The are great, they help me get a new car without problems and really fast too. I got out driving a new Ford escape 2024 and I love it. More

by anyzuro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 27, 2024

This dealership had knowledgeable employees and answered all my questions. The facility itself was clean and appeared to run efficiently. Jackie was patient with the negotiation process and helped both part More

by mckeevermg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

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