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Grand Prairie Ford

Grand Prairie, TX

4.7
2,234 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,234 reviews

September 30, 2025

Excellent customer service. Professional and very helpful. Surely I would recommend you to my family and friends More

by MORENO40OFFICIAL
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Oct 01, 2025 -

Grand Prairie Ford responded

Thank you for your review! We are thrilled to hear that you found our customer service excellent and our team professional and helpful. Your positive experience means everything to us at Grand Prairie Ford. We truly appreciate your willingness to recommend us to your family and friends - there is no greater compliment than a referral from a satisfied customer. We look forward to serving you again in the future and continuing to provide the quality service you experienced.

September 30, 2025

Everyone has been very friendly throughout the buying process. Jackie was easy to reach by phone and very pleasant to do business with in person. I would definitely do business here again. More

by 99cepekz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindia Estrella
Oct 01, 2025 -

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our team during your purchase. It's wonderful to know that everyone made you feel welcome and supported throughout the entire process. Jackie will be thrilled to learn that her accessibility and pleasant approach made such a strong impression on you. Your feedback about the friendly service and smooth business interactions means a great deal to us at Grand Prairie Ford. We truly appreciate customers like you and look forward to serving you again in the future.

September 29, 2025

Great experience from Brenda and Jon. Superstars in the car business. I will be referring many customers More

by Wow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Brenda and Jon provided you with such exceptional service and made your visit truly memorable. Your recognition of their dedication to excellence means the world to our team. We truly appreciate your trust in referring others to us, and we look forward to continuing to exceed expectations for you and your referrals in the future.

September 29, 2025

If I could give more than 5 stars, I would! From the moment we walked in, everyone was so welcoming. Our salesman, David Flores went above and beyond and fought back and forth for everything we More

by katieducote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman-David Flores
Oct 01, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such an exceptional experience with us from the very beginning. It means so much to know that our team made you feel welcomed and that your salesman provided the outstanding service you deserved. We understand how important it is to have someone who will work hard to meet your needs and expectations, and we are delighted that happened for you. Your kind words about the wonderful experience truly brighten our day. We look forward to serving you again when you are ready for your next vehicle and appreciate you choosing Grand Prairie Ford for your automotive needs.

September 27, 2025

Joey Pacheco Made it simple to trade my Mustang and get me into a brand new f150, with every option I wanted. More

by chance.quick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Pacheco
Sep 29, 2025 -

Grand Prairie Ford responded

We are delighted to hear about your excellent experience with our team! It sounds like the process of trading your Mustang for a brand new F-150 was made smooth and straightforward for you. We're thrilled that you were able to get all the options you wanted on your new truck. Your feedback about the seamless service means a lot to us at Grand Prairie Ford. We take pride in making vehicle purchases as easy as possible for our customers, and it's wonderful to know we achieved that goal for you. Thank you for choosing us for your automotive needs, and we hope you're enjoying every mile in your new F-150!

September 27, 2025

While it was a slow process, I was very pleased with the salesman’s professionalism and knowledge. He worked very hard during the purchase process and helped me get the truck I wanted at a price I was comfo More

by alwaits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindia 5 Stars
Sep 29, 2025 -

Grand Prairie Ford responded

We are happy to hear about your positive experience. Your patience during the process made all the difference, and we appreciate you taking the time to share your feedback. It sounds like our team member demonstrated the dedication and expertise we strive for, working diligently to help you find exactly what you were looking for. We understand that finding the right vehicle at the right price is important, and we are pleased that we could meet your needs. Your satisfaction with both the professionalism and knowledge you received reflects our commitment to providing quality service to every customer who walks through our doors.

September 26, 2025

Excelent on test drive Answered all questions Willing to negotiate Allows good Get you in & out as quick as possible More

by Rafael Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Nervarez
Sep 26, 2025 -

Grand Prairie Ford responded

We are excited to hear about your positive experience with us! It sounds like you had an excellent test drive and felt comfortable with how we handled your visit. We're pleased that our team was able to answer all of your questions thoroughly and worked with you on finding the right deal. Your feedback about our willingness to work with customers and keep the process efficient means a lot to us. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience!

September 26, 2025

Nos atendieron muy bien y no Nos precionaron para tomar una decision y son amables More

by MILOMATA58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhon
Sep 26, 2025 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with our team. It means so much to us that you felt well cared for throughout your visit and that our staff provided you with the respectful, pressure-free service you deserved. We truly value customers who appreciate our commitment to being helpful and kind while allowing you the time and space to make the right decision for your needs. Your feedback reinforces why we strive to create such a welcoming environment at Grand Prairie Ford. Thank you for choosing us and for sharing your experience.

September 25, 2025

Max was super helpful. He was very through and made sure to explain all details well. More

by SEANJSWIFT01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our team member who provided such thorough and helpful service. It means so much to know that you felt well-informed throughout the process and that all the details were clearly explained to you. Your kind words truly highlight what we strive for at Grand Prairie Ford - delivering exceptional service while ensuring our customers feel confident and supported. We appreciate you taking the time to share this feedback about your experience with us.

September 24, 2025

Great place to buy vehicles great service bought 4 or more vehicles from them Ron smith or Jackie Mercer sales mans More

by zaragozagilberto724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience purchasing multiple vehicles with us. Your feedback about our excellent service means so much to our team. It's fantastic to know that you've chosen to return to Grand Prairie Ford for four or more vehicle purchases - that level of trust and loyalty is truly appreciated. We're proud to have team members who provide the quality service you experienced. Thank you for being such a valued customer and for taking the time to share your positive experience.

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