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Grand Prairie Ford

Grand Prairie, TX

4.7
1,930 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,930 reviews

May 01, 2025

Excellent it was a great experience. I got all my questions answered and they were very great to work with. More

by KIRK11
Recommend Dealer
Yes
Employees Worked With
Rahul
May 02, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience and that all your questions were answered. It's always our goal to provide clear communication and excellent service, and we're glad we could deliver that for you. We appreciate your support and look forward to assisting you again in the future!

May 01, 2025

Jackie was professional, thorough, and not pushy. He helped me through every step in the process. I did not have any interaction with Brandon. Everyone I did meet was super helpful and kind. More

by happyg39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Grand Prairie Ford responded

Thank you for your thoughtful review! We're so glad to hear that Jackie was able to guide you through the process with professionalism and care, ensuring you felt comfortable every step of the way. It’s great to know that everyone you interacted with was helpful and kind. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

Im so glad that I chose Grand Prairie Ford to get my first car! Huge shout out to Irvin Arredondo & Alejandro Rodriguez! More

by Lesly Rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Arredondo
May 02, 2025 -

Grand Prairie Ford responded

Congratulations on your first car! We're honored that you chose us for such an exciting milestone. It's fantastic to hear that Irvin Arredondo and Alejandro Rodriguez made your experience a memorable one—they’ll be thrilled to know they had such a positive impact. Thank you for the shoutout and for trusting us with your first purchase!

April 30, 2025

Santos Flores was awesome would definitely recommend him . Grand prairie ford is the place to buy a car and get your service done . Thanks Santos ..,,,💯❤️ More

by LexieLexie62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
May 01, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're so glad to hear that Santos Flores made such a great impression and that you would recommend him. It’s wonderful to know you had a positive experience not only with your purchase but also with our service department. We truly appreciate your support and look forward to seeing you again at Grand Prairie Ford!

April 30, 2025

Easy Easy purchasing process. Ron is great to buy from. Easy purchasing process. Ron is great to buy from. Will be back when I'm ready to make another purchase. More

by CABLAIR37
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
May 01, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that your purchasing process was easy and that Ron made such a positive impression. We truly appreciate your trust in us, and we look forward to assisting you again when you're ready for your next purchase!

April 30, 2025

Jackie made my husband and I entire experience amazing he was extremely polite kind he answered all of my questions I had even ones I thought were silly he made sure he was able to give us the best deals he More

by samanthareyes0715
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
May 01, 2025 -

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Jackie made such a positive impact on your experience and that the entire team—from sales to finance—helped make the process smooth and enjoyable. It's great to know Jackie took the time to answer all your questions and worked hard to find the right vehicle within your budget. We truly appreciate your kind words and look forward to welcoming you back when you're ready for your next purchase!

April 29, 2025

Nice guy. Knew what he was doing. Friendly. Got me what I wanted He made me very happy! More

by jmegolden13
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Apr 30, 2025 -

Grand Prairie Ford responded

Thank you for the great review! We're thrilled to hear that your experience was smooth, friendly, and that you got exactly what you were looking for. It's wonderful to know our team member made such a positive impression and left you happy with your visit!

April 29, 2025

Excellent communication and above and beyond customer service They handled everything remotely and then delivered which helped tremendously! More

by Erikk
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Apr 30, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re so glad to hear that our team’s communication and customer service exceeded your expectations. It’s great to know that the remote process and delivery made things easier for you. We truly appreciate your kind words and look forward to assisting you again in the future!

April 29, 2025

I came in to see an F150 that was advertised on the website for 38,999.00 and with 29000+ miles. I test drove the vehicle and decided to buy said F150. Now this is after the fact because I am, at almos More

by rod8850
Recommend Dealer
No
Employees Worked With
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Grand Prairie Ford responded

We are sorry to hear that your experience did not meet your expectations, and we truly appreciate you sharing your concerns. It’s important to us that our customers feel confident and fully informed throughout the buying process, and we understand your frustration with the pricing discrepancies. We would appreciate the opportunity to speak with you directly to better understand your experience and address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss this further and work toward a resolution.

April 28, 2025

At first it was alittle rocky but everything fell into place. I would recommend this dealership More

by craigweaver9
Recommend Dealer
Yes
Employees Worked With
Danny morales
Apr 30, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad to hear that, even though things started off a bit rocky, everything came together in the end. It’s great to know that your visit ultimately met your expectations and that you’d feel confident recommending us. We appreciate your feedback and look forward to the opportunity to assist you again in the future.

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