Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,883 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,883 reviews
February 23, 2021
Andrew and the team were champs. We knew what type of car we we wanted and after talking to Andrew online and via phone before our visit, he had the cars ready to test drive that I wanted to test drive. He w we we wanted and after talking to Andrew online and via phone before our visit, he had the cars ready to test drive that I wanted to test drive. He was straightforward, engaging to talk to, and felt more like an expert than a sales associate, cramming in extras. Thank you Andrew for assistance and patience. We love our Subaru so far. More
by Peter C.
Employees Worked With
February 23, 2021
Andrew Jennings and Al Hassan were awesome! I bought a used car at Grand Subaru and the process was easy and stress free because of these two. used car at Grand Subaru and the process was easy and stress free because of these two. More
by Nate
February 19, 2021
I went in with my husband to purchase my first car. We went in with two models in mind. I was a little nervous and Matt made the whole experience wonderful! He really takes the time to know you and not ma went in with two models in mind. I was a little nervous and Matt made the whole experience wonderful! He really takes the time to know you and not make you feel like you are just another customer. I left there with a 2020 Subaru Sport, love my car and I loved the experience and service we received from the moment we entered through the door. Top notch! 10/10 hands down! Thank you so much Matt!! More
by Crystal Hernandez
February 19, 2021
We've bought 2 cars from Grand now and we've been completely blown away with the sales service from the Sharlene, and financing service with Al both times. Not only did we walk out with the perfect c completely blown away with the sales service from the Sharlene, and financing service with Al both times. Not only did we walk out with the perfect car each time, but we got a fantastic deal. Al works with the bank every time to come up with creative solutions to negotiate a good rate and really get the best deal out there. More
by tmahon2391
Employees Worked With
Sharlene Titre, Al Hassan
February 19, 2021
Kiril and Brandon were both great to work with last night. We're now up to two Subaru's thanks to Kiril, and love the vehicles and the service offered by Grand Subaru. We look forward to either purchas night. We're now up to two Subaru's thanks to Kiril, and love the vehicles and the service offered by Grand Subaru. We look forward to either purchasing our current vehicles once the lease is up, or seeing what other lease options are available to continue with the Subaru brand. Thank you both for all the help last night getting us into another Subaru. More
by ESass
February 17, 2021
My wife and I recently bought a used Subaru Outback from Grand Subaru. Our experience was overall a pleasant one. The staff was very welcoming, our salesperson Afiza bent over backwards to answer any and Grand Subaru. Our experience was overall a pleasant one. The staff was very welcoming, our salesperson Afiza bent over backwards to answer any and all questions, and we love the car we ended up purchasing. We would have bought the car on the spot but we were initially put off by what we thought was a very low offer on our trade-in, which was 50 percent lower than KBB ratings. That said, we had no complaints otherwise. More
by kmastinsae
Employees Worked With
February 17, 2021
This was my first time buying a car from a dealership ship l. Drew had patience made everything clear did not push anything on me . He made things very easy , he would check on us with any update he had. ship l. Drew had patience made everything clear did not push anything on me . He made things very easy , he would check on us with any update he had. Overall he made thing very welcoming More
by Miguelsantana_13
February 17, 2021
Thanks, Ashley, for making our Impreza buying experience painless and fast. Car buying can be daunting, but with Grand Subaru team, it was actually fun. painless and fast. Car buying can be daunting, but with Grand Subaru team, it was actually fun. More
by JK
Employees Worked With
Ashley Winter
February 17, 2021
Purchased a 2021 Forester with my wife. We came in prepared knowing what we wanted and at what price. Domenica was great at understanding our needs and made us feel very welcome with the Subaru family prepared knowing what we wanted and at what price. Domenica was great at understanding our needs and made us feel very welcome with the Subaru family. More
by CValadez
Employees Worked With
Domenica Reyna
February 17, 2021
Terrific experience purchasing my first new car the staff was very friendly and knowledgeable with any questions I had and the effort on getting my purchase within my price range was perfect. was very friendly and knowledgeable with any questions I had and the effort on getting my purchase within my price range was perfect. More
by Juan
