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Grand Subaru
Bensenville, IL
3,879 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,879 reviews
October 13, 2020
Welcoming and friendly dealership that leaves their customers nothing but satisfied! I came in for my first car purchase and had my mind set on the Forester Sport after talking with Wendy. Unfortunatel customers nothing but satisfied! I came in for my first car purchase and had my mind set on the Forester Sport after talking with Wendy. Unfortunately the model I wanted was not available but they were able to put an incoming vehicle on hold for me. Once my vehicle arrived I was able to check it out and finalize everything smoothly. I'm so glad to have joined the Subaru family. Everything is amazing so far and I can't wait to build memories with my new vehicle! More
by FriendlyGiant
Employees Worked With
Wendy Kaplan
October 13, 2020
Nice vehicle, nice person and I really enjoy the service. So far, there is nothing uncomfortable or unsatisfactory when driving. Although its sound-proof may not as good as other SUV, such as Mazda CX-5, it So far, there is nothing uncomfortable or unsatisfactory when driving. Although its sound-proof may not as good as other SUV, such as Mazda CX-5, it is still under my tolerance. More
by Ziyong Wang
October 13, 2020
Cameron was great and answered all my questions. Went from a 2000 Forrester to 2021 Crosstrek and needed lots of help understanding all the tech. from a 2000 Forrester to 2021 Crosstrek and needed lots of help understanding all the tech. More
by vikitoria
October 13, 2020
I have bought three Subaru’s from Nealy Anderson in the last few years and she has been great every time. Nealy is very prompt in her response to my questions, accommodating to my requests and I always ge last few years and she has been great every time. Nealy is very prompt in her response to my questions, accommodating to my requests and I always get the car I want at the price I want to pay. Nealy is a pleasure to work with. I already recommended her to a friend who bought a Forester from her and will definitely recommend again and again. More
by YL
Employees Worked With
October 12, 2020
I came in to buy our previously leased Subaru from the dealership. Afiza greeted me and worked on the deal from start to finish. It was a pleasure working with Afiza and I would recommend her for anyone l dealership. Afiza greeted me and worked on the deal from start to finish. It was a pleasure working with Afiza and I would recommend her for anyone looking to buy a new vehicle at Grand Subaru. More
by artpetersjr
October 12, 2020
WE HAD A WONDERFUL EXPERIENCE AT THIS DEALERSHIP, EVERYONE WAS FRIENDLY AND HELPFUL, WE RECEIVED EXCELLENT AND PROFESSIONAL SERVICE FROM THEIR SALES SPECIALIST, KIRIL VELKOV, HE WAS GREAT. HE WORKE EVERYONE WAS FRIENDLY AND HELPFUL, WE RECEIVED EXCELLENT AND PROFESSIONAL SERVICE FROM THEIR SALES SPECIALIST, KIRIL VELKOV, HE WAS GREAT. HE WORKED HARD TO GET US THE BEST DEAL ON OUR 2019 SUBARU OUTBACK. WE HAD STOPPED AT OTHER DEALERSHIPS IN THE AREA, BUT THIS PLACE IS THE BEST, EXPECIALLY KIRIL.VELKOV. YOU CAN SEE KIRIL AT THIS DEALERSHIP FOR A GOOD DEAL ON A CAR AND YOU WILL BE HAPPY. GRAND SUBARU IS LUCKY TO HAVE A GUY LIKE KIRIL. More
by w.laska
October 12, 2020
I have just purchased a second Subaru with Grand Subaru and the whole experience, from initial inquiry to driving it off the parking lot was outstanding. Joe and Chris are courteous, very knowledgeable and and the whole experience, from initial inquiry to driving it off the parking lot was outstanding. Joe and Chris are courteous, very knowledgeable and happy to help you make an informed and confident decision. I was able to ask lots of questions, test drive, and choose from many trims and options without any pressure at all. I am delighted with my purchase - a fully loaded 2020 Outback, made even better by the advice Chris gave on financing and leasing options. I was able to compare both side by side. I would not hesitate to recommend the company to others and I would buy with them again without a question. I don't think I have ever found the purchase of a car so smoothly managed before and I am very grateful to whole Grand Subaru team for all help I received. Thank you. More
by Hi
Employees Worked With
Chris Czaja, Joe Lewicki
October 08, 2020
I bought a 2018 BRZ last week that is really sharp. The car was practically brand new and had extremely low miles on it. Everyone was really helpful at the dealership and not pushy. I worked mostly with Tr car was practically brand new and had extremely low miles on it. Everyone was really helpful at the dealership and not pushy. I worked mostly with Trace and he was very kind about scheduling a test drive over email the week before. I went to the dealership on a busy Saturday, he came out and greeted myself and my family and was very cheerful and laid back. My dad and I were able to take the car out for a spin for as long as we wanted and I fell in love with the car. I tried to not get too attached since I knew we had to negotiate pricing. After the test drive, we talked about trade in value for my 2011 Ford Fiesta as well as out the door price for the BRZ. My only advice for a trade in car is to make sure you look up the value of your car on Kelly Blue Book BEFORE trading it in. I did not end up trading in my car because I was aware of the value before coming to the dealer and they did not want to give very much for it which was a little disappointing. After some back and forth for a few hours with Trace as well his manager, Nick, we were able to settle on a reasonable price for the BRZ. I had really good credit and a large chunk of money to put down as a down payment. After we settled on that, they took us upstairs to meet Linda for the finances part with taking out a loan, who honestly made the numbers part of everything very easy, straightforward, and very clear. I didn't realize you needed a check for a down payment so I was able to mail it to them later in the week. She gave me the price monthly for the car loan for if I didn't mail in the down payment and if I did. She made the end of this process very easy. Everyone was fantastic and I believe this is the least stressful place you can actually buy a car. Trace was very knowledgeable about cars and since I went to the dealership with my dad who is a huge car person, he seemed pleased. Nick the manager was very down to earth about negotiating pricing and was very transparent about the process. He was very friendly too! Linda for finances was down to earth as well and straight forward about the process and she really sealed the deal for the whole process. More
by pixxeltwitch
October 08, 2020
Was such a pleasure to have his assist and be there through the whole process via email and in person. Very start foward and professional individual to of worked with on questions and concerns during m through the whole process via email and in person. Very start foward and professional individual to of worked with on questions and concerns during my car purchase. More
by stokely66
October 07, 2020
Chris was great to work with. He made it a very smooth sales process with no pressure. We came in with a set price quote and once we test drove the car it was a quick deal. We're very happy with our Fores sales process with no pressure. We came in with a set price quote and once we test drove the car it was a quick deal. We're very happy with our Forester. More
by Mark
Employees Worked With
