
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought a 2018 BRZ last week that is really sharp. The car was practically brand new and had extremely low miles on it. Everyone was really helpful at the dealership and not pushy. I worked mostly with Tr car was practically brand new and had extremely low miles on it. Everyone was really helpful at the dealership and not pushy. I worked mostly with Trace and he was very kind about scheduling a test drive over email the week before. I went to the dealership on a busy Saturday, he came out and greeted myself and my family and was very cheerful and laid back. My dad and I were able to take the car out for a spin for as long as we wanted and I fell in love with the car. I tried to not get too attached since I knew we had to negotiate pricing. After the test drive, we talked about trade in value for my 2011 Ford Fiesta as well as out the door price for the BRZ. My only advice for a trade in car is to make sure you look up the value of your car on Kelly Blue Book BEFORE trading it in. I did not end up trading in my car because I was aware of the value before coming to the dealer and they did not want to give very much for it which was a little disappointing. After some back and forth for a few hours with Trace as well his manager, Nick, we were able to settle on a reasonable price for the BRZ. I had really good credit and a large chunk of money to put down as a down payment. After we settled on that, they took us upstairs to meet Linda for the finances part with taking out a loan, who honestly made the numbers part of everything very easy, straightforward, and very clear. I didn't realize you needed a check for a down payment so I was able to mail it to them later in the week. She gave me the price monthly for the car loan for if I didn't mail in the down payment and if I did. She made the end of this process very easy. Everyone was fantastic and I believe this is the least stressful place you can actually buy a car. Trace was very knowledgeable about cars and since I went to the dealership with my dad who is a huge car person, he seemed pleased. Nick the manager was very down to earth about negotiating pricing and was very transparent about the process. He was very friendly too! Linda for finances was down to earth as well and straight forward about the process and she really sealed the deal for the whole process. More
Was such a pleasure to have his assist and be there through the whole process via email and in person. Very start foward and professional individual to of worked with on questions and concerns during m through the whole process via email and in person. Very start foward and professional individual to of worked with on questions and concerns during my car purchase. More
Chris was great to work with. He made it a very smooth sales process with no pressure. We came in with a set price quote and once we test drove the car it was a quick deal. We're very happy with our Fores sales process with no pressure. We came in with a set price quote and once we test drove the car it was a quick deal. We're very happy with our Forester. More
We just bought a beautiful new Forester from Grand. Next new car we buy we are going straight to Afiza. She was such a pleasure to work with. There was never any pressure and did did everything she said she new car we buy we are going straight to Afiza. She was such a pleasure to work with. There was never any pressure and did did everything she said she was going to do exactly when she said she would. The actual purchase paperwork took about 20 minutes after which she spent time with us in the car going through every single control and option. Thank You, Afiza!!! More
Ramon was very easy to work with. Honest and thorough communication via email, text, phone, and in-person. He was very attentive to our requests. communication via email, text, phone, and in-person. He was very attentive to our requests. More
Cameron was the best from the start to the finish. I especially like the no haggle price quote. He went out of his way to make this a wonderful experience. Explained everything clearly and made this th especially like the no haggle price quote. He went out of his way to make this a wonderful experience. Explained everything clearly and made this the best car purchase I have ever done. He took time to explain all the great features the Forester had to offer. I would highly recommend Grand Subaru to anyone considering buying a new car and have them ask for Cameron. He was a joy to work with. More
Purchased a used Forester with Andrew. He was great to work with, no pressure sales tactics and was upfront answering every question we had regarding the car. Andrew was able to get us a good price on ou work with, no pressure sales tactics and was upfront answering every question we had regarding the car. Andrew was able to get us a good price on our trade-in which made the purchase more appealing. The entire process was quite pleasant. No surprises with financing as well. All the employees we dealt with at Grand Subaru were helpful. More
Chris Thomas has to be the salesman I ever had the pleasure to buy a car with. Very knowledgeable with every car in the lot and was able to answer every single question I asked. I will never go with a pleasure to buy a car with. Very knowledgeable with every car in the lot and was able to answer every single question I asked. I will never go with another salesman. More
Cameron did an amazing job from start to finish. At every stage, he was very helpful from the quote to the finish line. If you plan to buy a car, give him a call. He is the best. stage, he was very helpful from the quote to the finish line. If you plan to buy a car, give him a call. He is the best. More
It had been a long time since my last new car purchase and this was my first Subaru. Jorge listened and worked with me to find the best Forester to meet my needs. He has great follow through, communicat and this was my first Subaru. Jorge listened and worked with me to find the best Forester to meet my needs. He has great follow through, communicates clearly in person and via email and is a really pleasant person to work with. His professionalism is an asset to Grand Subaru's team. Thanks for a positive car buying experience! More