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Grand Subaru

Bensenville, IL

5.0
3,888 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,888 reviews

October 05, 2020

Cameron was the best from the start to the finish. I especially like the no haggle price quote. He went out of his way to make this a wonderful experience. Explained everything clearly and made this th More

by Janroof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Haque
October 05, 2020

Ramon was very easy to work with. Honest and thorough communication via email, text, phone, and in-person. He was very attentive to our requests. More

by Martinez12345
Recommend Dealer
Yes
Employees Worked With
Ramon Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Martinez
October 04, 2020

Purchased a used Forester with Andrew. He was great to work with, no pressure sales tactics and was upfront answering every question we had regarding the car. Andrew was able to get us a good price on ou More

by Mokjwp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Hassan, Linda Martinez
Oct 06, 2020 -

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2020

Afiza was the best! This my first car ever and she was so patient with me - I test drove 4 cars before I found *the one*. They were fair, compassionate, and fun to work with. More

by Rebeka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afiza Abaihanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Grand Subaru responded

Rebeka, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! We hope to be of service to you again! Take care!

October 03, 2020

Chris Thomas has to be the salesman I ever had the pleasure to buy a car with. Very knowledgeable with every car in the lot and was able to answer every single question I asked. I will never go with a More

by Greg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Grand Subaru responded

Greg, thank you for your kind review; we are happy to pass along your comments to Chris Thomas! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 03, 2020

Cameron did an amazing job from start to finish. At every stage, he was very helpful from the quote to the finish line. If you plan to buy a car, give him a call. He is the best. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Metz, Cameron Haque
Oct 06, 2020 -

Grand Subaru responded

Ben, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!

October 03, 2020

It had been a long time since my last new car purchase and this was my first Subaru. Jorge listened and worked with me to find the best Forester to meet my needs. He has great follow through, communicat More

by tw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Grand Subaru responded

Tw, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2020

We worked with Lou Scapellato to purchase our new Subaru Forester. Most of the initial communications with Lou were online and by phone. He offered the best price for what we wanted and arranged for much More

by Ryan in Chicago
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Al Hassan, Lou Scapellato
Oct 06, 2020 -

Grand Subaru responded

Ryan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2020

Andrew was a delightful guy to work with at Grand Subaru!! He did everything right by us in a March visit and test run. We went home to think about it. And then along came COVID, Andrew kept in t More

by PARKRIDGESOCCER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Grand Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! If you have any additional questions about your new Crosstrek, we will be more than happy to assist you. Safe travels!

October 02, 2020

This is my second Subaru that I leased with Andrew both times were a great experience. I told him what I wanted in the car and he was able to fulfill everything I wanted. He made leasing the car a painles More

by Knitgirl57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
Oct 06, 2020 -

Grand Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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