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Grand Subaru
Bensenville, IL
3,883 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,883 reviews
August 29, 2020
Jeff was great -- Explained all costs clearly from the beginning and worked to find a new car with only options that we wanted. We appreciate his straightforward communication via email. We are very hap beginning and worked to find a new car with only options that we wanted. We appreciate his straightforward communication via email. We are very happy with his service. The price of this dealership was better than other dealers that we contacted. The purchasing experience was good -- The dealer did not make us uncomfortable by trying to sell us extras that we would not needed. Our only request is to please make the wait time for paperwork a little less. We had to wait for a very long time to get paperwork done. Overall, this is a very good dealership. More
by new customer
Employees Worked With
August 29, 2020
Nealy was great to work with! Got the car we wanted at the price we wanted. Even took my message on day off to ensure the car we wanted was saved for us. Had everything ready on day of sale & made the p the price we wanted. Even took my message on day off to ensure the car we wanted was saved for us. Had everything ready on day of sale & made the process seamless and enjoyable. We lived quite a distance from Grand Subaru but choose Nealy because of pricing and service. We highly recommend using Nealy and Grand Subaru. More
by Jack P.
Employees Worked With
August 28, 2020
We had a great experience with Nealy! She was super helpful and was a wonderful liaison for the purchase of our new car. We began communication over e-mail, were able to place a hold on a car we wanted helpful and was a wonderful liaison for the purchase of our new car. We began communication over e-mail, were able to place a hold on a car we wanted to see, test drive on our own, trade a vehicle and get an even newer vehicle than we had planned, all for the exact price we had hoped for. Nealy did a great job helping us negotiate and drive away in our new big family vehicle :) Definitely recommend working with Nealy, and Grand Subaru. The facility was spotless, felt very safe and clean, and EVERYONE we saw greeted us, made sure we were being taken care of, and ALL wore masks to help keep everything extra safe. More
by LAB
Employees Worked With
August 28, 2020
Bought my first 2020 Subaru Forester with Andrew Jennings. He was very knowledgeable and made my buying experience so easy. Brandon Metz in finance made that process pretty quick and painless. T Jennings. He was very knowledgeable and made my buying experience so easy. Brandon Metz in finance made that process pretty quick and painless. Thanks to all for a great buying experience. I originally began working with Kiril and he found me the car and then turned the sale over to Andrew as he was out of the office. More
by judybrown67
August 27, 2020
I called and visited countless Subaru dealerships across Illinois, and no dealer even remotely matched the service Will provided me! I cannot recommend him enough! He negotiated the best deal with me and Illinois, and no dealer even remotely matched the service Will provided me! I cannot recommend him enough! He negotiated the best deal with me and helped me in whatever way he could. If you want an easy car buying experience, work with Will! More
by Yvonne
Employees Worked With
William Mojica
August 27, 2020
Ramon is great guy we have the best experience buy car the best help good services good in comunicación in the best we recommend if you looking to buy car to get Subaru is one the best car in the market the best help good services good in comunicación in the best we recommend if you looking to buy car to get Subaru is one the best car in the market in the best guy to help Ramon in grand Subaru in Bensenville ol More
by gus vergara
Employees Worked With
August 26, 2020
Excellent experience working with Cameron and other team members - from the start to the end outstanding experience. They truly care about their customers. The only Subaru dealership that did NOT want us members - from the start to the end outstanding experience. They truly care about their customers. The only Subaru dealership that did NOT want us to come in until we reached the agreement. What’s been promised - delivered. No hidden fees or sales pressure tactics. Proud to join Subaru family knowing these guys are in my corner and willing to stand behind their promises, service quality and value of exceptional customer service. More
by EK
Employees Worked With
Al Hassan, Cameron Haque
August 26, 2020
We had a great experience purchasing our vehicle from Grand Subaru. Everyone is friendly and efficient especially Chris Thomas. He guided us through the whole process and was very well informed on all of Grand Subaru. Everyone is friendly and efficient especially Chris Thomas. He guided us through the whole process and was very well informed on all of the vehicles. We were blown away by his expertise and service. Thanks to him and everyone else involved we were in and out in no time. Overall great experience. Thanks Chris! More
by Joshua
August 26, 2020
Nealy was great to work with! She made the car buying experience so easy and convenient. We will send anyone looking for a Subaru to her moving forward. From reaching out about a car to signing the final experience so easy and convenient. We will send anyone looking for a Subaru to her moving forward. From reaching out about a car to signing the final paperwork it was a breeze! We had extras that were not available the day that we picked up the car. She made sure to schedule all the appointments at the same time to minimize the amount of times we needed to return. More
by merdithconn
August 26, 2020
Easy transaction. Patient and helpful staff. Will was helpful and even drove my new car to my home for me. Jason has been very helpful with learning the technical gadgets in the car. Everyone has been ve helpful and even drove my new car to my home for me. Jason has been very helpful with learning the technical gadgets in the car. Everyone has been very friendly and courteous. More
by Donnene
Employees Worked With
Other Employees :
Jason Zapfel and Anthony (Tony?) in service dept., Al Hassan, William Mojica
