Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,886 reviews
June 19, 2020
This was our first Subaru purchase. Thanks to Cameron Haque, we had a wonderful experience, he was very helpful and very professional. This was an internet purchase, he picked us up from our home and at Haque, we had a wonderful experience, he was very helpful and very professional. This was an internet purchase, he picked us up from our home and at the dealership, he went through the whole process with us carefully and patiently, and also gave us the best price. We would recommend him very highly! More
by syednaji
Employees Worked With
Brandon Metz, Cameron Haque
June 19, 2020
Awesome experience While we knew that a Subaru Outback was going to be the car, where and when to buy was the question. Matt D at Grand Subaru made the process enjoyabl While we knew that a Subaru Outback was going to be the car, where and when to buy was the question. Matt D at Grand Subaru made the process enjoyable. Questions answered, options shared, deal struck. The number they offered us was better than all the research indicated. WIN! I was especially impressed that they did not push hard on additional add ons. They offered extended warranties and such like all dealerships, but there was no hard sell. Highly recommended Matt D. and Grand Subaru. More
by Phil
Employees Worked With
June 18, 2020
Outstanding! Cameron Haque was extremely patient and helpful during our "Pandemic Purchase". He met us and observed social distancing and wore a mask during all o Cameron Haque was extremely patient and helpful during our "Pandemic Purchase". He met us and observed social distancing and wore a mask during all our interactions. We are third time Subaru purchasers so we knew what we wanted and he helped us attain our goal. The process was handled smoothly and all our questions were answered completely. Signing for financing with Al Hassan was equally satisfactory. We would recommend Grand Subaru to anyone looking for a new car. We especially appreciated the concern for healthy interactions at this time. We look forward to a long, positive relationship with the entire dealership for our service and carwash needs! Thank you! More
by lmm
June 18, 2020
Car purchase at Grand Subaru I worked with Andrew Jennings and found him to be attentive and responsive to my inquiries. I did make the purchase and am very happy with his servic I worked with Andrew Jennings and found him to be attentive and responsive to my inquiries. I did make the purchase and am very happy with his service More
by cajjack
Employees Worked With
June 17, 2020
We shopped online and selected Grand Suburu to purchase our new 2020 Forester. Ramon met us and went over in great detail all of the options available, our second Forester from this dealership and the Ser our new 2020 Forester. Ramon met us and went over in great detail all of the options available, our second Forester from this dealership and the Service Department has always been first class in taking care of our needs. Ramon was very thorough in taking care of our in store experience. Best Subaru dealer around. More
by Mary Akerley
June 16, 2020
Cam was awesome! So helpful, got me the best price, and was so friendly and helpful throughout the whole process. This is the second Subaru I have purchased at Grand and the 4th my family has purchased. We was so friendly and helpful throughout the whole process. This is the second Subaru I have purchased at Grand and the 4th my family has purchased. We are Subaru and Grand people for life! Thank you so much for the helpfulness, honesty, and level of service you provided throughout the whole process! More
by Brosenthal
June 16, 2020
Buy a car in 45 minutes! Jeff Schade was fantastic. From email and texts he knew exactly what I wanted. When I arrived, the car was completely ready, I took a quick test drive Jeff Schade was fantastic. From email and texts he knew exactly what I wanted. When I arrived, the car was completely ready, I took a quick test drive, met with Brandon to complete my financing and then was out the door - all in less than 45 minutes! This was my family's second car purchase through Jeff, online. And it was just as smooth this time as it was the first. Their internet price for the car I wanted (which they transferred to their lot) was significantly less than other dealers in the same area. No tricks or last minute issues at all. More
by DTG
June 16, 2020
He was really helpful and friendly, great salesman! He was direct about the information of the car. And Al Hassan was great. He explained all the details about the contract. was direct about the information of the car. And Al Hassan was great. He explained all the details about the contract. More
by Nayib Abunassar
June 15, 2020
Good pricing. Excellent salesman, Matt Drawal. We've bought 3 Subaru's with Matt Drawal over the years. He genuinely cares. We know we could count on Matt to help with with our 3rd purchase. It was wort bought 3 Subaru's with Matt Drawal over the years. He genuinely cares. We know we could count on Matt to help with with our 3rd purchase. It was worth the extra 40 minute drive. More
by Greg Anderson
Employees Worked With
June 15, 2020
I've leased 2 cars from Grand Subaru. Everyone there from sales staff to service representatives is very thorough and helpful. Mark Hoen and Afiza helped me with my most recent car, and I was very happy with sales staff to service representatives is very thorough and helpful. Mark Hoen and Afiza helped me with my most recent car, and I was very happy with the experience. I will definitely use the dealership again in the future. More
by mmcshane91
