
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ramon Cintron was very professional and a pleasure to work with during the purchase of my new vehicle from Grand Subaru. Ramon helped me purchase the Subaru of my dreams! He showed me all the different o work with during the purchase of my new vehicle from Grand Subaru. Ramon helped me purchase the Subaru of my dreams! He showed me all the different options, pricing, and detailed specifics. Ramon answered all my questions thoroughly and helped me guide me during purchasing process. I would recommend contacting Ramon if you want to buy a new Subaru and definitely purchase from Grand Subaru. They have the best pricing. More
Great used car sales experience I had never bought a used car before so I was a little unsure of what to expect. Working with Matt Dwral, the whole process went smoothly and efficien I had never bought a used car before so I was a little unsure of what to expect. Working with Matt Dwral, the whole process went smoothly and efficiently. Matt was very helpful and courteous. The car was very competitively priced (I did a lot of research!) and since it was also Subaru certified it made the final deal very satisfying. I actually may never by a brand new car again. FYI -This was my 5th Subaru and the first one I purchased from Grand Subaru. More
I had a very long car buying process that spanned 3 states and almost 2 months. 6 different car dealers later, I picked up my 2020 Subaru Forester yesterday and met Afiza in person for the first time. states and almost 2 months. 6 different car dealers later, I picked up my 2020 Subaru Forester yesterday and met Afiza in person for the first time. Grand Subaru is so lucky to have this wonderful woman on staff. This was my first car buying process and I was doing it from South Carolina. I was in contact with many different dealers during this process and Afiza’s attitude and care were a big reason why I decided to buy my car from Grand Subaru. She was the only representative that seemed to be honest and truly care about my car buying experience. She made the process feel simple and comfortable. After meeting her yesterday, I was not disappointed with her in-person performance. She made sure I knew all the important features and details of my new car and was very personable. I had a great experience working with Afiza and Grand Subaru. More
quick and simple process I was introduced by my friend to Grand Subaru. I got a quote from Nealy Anderson. She was very fast and clear about the car and the price. When we I was introduced by my friend to Grand Subaru. I got a quote from Nealy Anderson. She was very fast and clear about the car and the price. When we went to pick up the car, Afiza was knowledgeable about the car and walked my daughter through all the functions. Overall, it was a simple and easy process, not stressful. More
A Great Experience from Start to Finish With the latest Covid-19 situation Afiza made things feel "normal". She was very personable which made things flow very smoothly. The only thing be With the latest Covid-19 situation Afiza made things feel "normal". She was very personable which made things flow very smoothly. The only thing better would have been if she herself might have paid for the vehicle. The dealership personnel were all friendly and helpful. Everyone did their best given the required mask. Could not have asked for better treatment or repect. More
Wondeerful experience After test driving a number of other vehicles, we decided to purchase a 2020 Subaru Ascent. We would like to thank our sales person Kiril Velkov for After test driving a number of other vehicles, we decided to purchase a 2020 Subaru Ascent. We would like to thank our sales person Kiril Velkov for the outstanding help. He was knowledgeable and very experienced, he was joy to work with. The car is amazing, the dealership and Kiril go above and beyond to accommodate their clients. We would recommend him to all of our friends, and the you cannot go wrong with the Ascent! More
MAY 14,2020: Traded in ny 2019 crosstrek for a 2019 Outback. The experience was smooth. I have had business with Kiril the last year and he knew what am looking for. He helped me through all the que Outback. The experience was smooth. I have had business with Kiril the last year and he knew what am looking for. He helped me through all the queries and made my decision smooth. Brandon in the finace dept was wonderful as well. He explained me the calculations and helped me understand each and every penny I spent. Overall they were both very cordial and friendly. More
No Pressure! I had to unexpectedly get a new (used) car and usually do not look forward to going into a dealership, let alone during a pandemic. I found the car o I had to unexpectedly get a new (used) car and usually do not look forward to going into a dealership, let alone during a pandemic. I found the car online and Mark contacted me to see about a test drive. I went, expecting to be given a hard sell and was so pleasantly surprised to experience the total opposite. After the test drive, we sat and came to a final price -- however, I needed some time to think about it so left without purchasing-- no last minute, "What can I do to put you in this car today?" kind of thing. But by the end of the day I emailed Mark that I wanted to put a deposit on it because I felt it was a great deal. I came in shortly thereafter to finalize the transaction, again no surprises and no hard sell with an extended warranty, etc. I also found about that I can come in any time for a free car wash, and I must mention the great coffee machine they have! Seriously, try the cappuccino:) And even though it was pretty contactless and we all were wearing masks, it turned out to be a really nice experience. Mark was terrific, very personable and Al was a pleasure to deal with for the finance part. I would definitely recommend these guys if you are in the market for a new or used car. More
Great Service During a Tough Time! My husband and I worked with Jeff before ever entering the dealership. We inquired about the options and availability of the car we wanted over the i My husband and I worked with Jeff before ever entering the dealership. We inquired about the options and availability of the car we wanted over the internet and were lucky enough to be paired with Jeff. He was responsive and informative from the start. When Covid-19 hit and our purchase was put on hold due to everything shutting down, he stayed in touch to keep us updated on when our car might arrive. When the day finally came and we went to the dealership he and the entire Grand Subaru staff could not have been more helpful and professional. It was certainly unique to be wearing masks during the entire experience but Jeff made it as pleasant as possible, guided us through the process and even spent extra time answering our many questions and going over all all the features of the new vehicle. We highly recommend working with Jeff and the Grand Subaru team! More
Simple, effective transaction From start to finish, it was a pleasure to work with Cameron. When we started looking for a new Subaru, to replace our old Subaru, Cameron was the mo From start to finish, it was a pleasure to work with Cameron. When we started looking for a new Subaru, to replace our old Subaru, Cameron was the most attentive and professional of any of the dealers we encountered. He was thorough, but not pushy. Recommend. More