Grand Subaru

Only thing better than Subaru was Nealy Anderson My wife and I worked with seven Subaru dealerships around the Northwest suburbs of Chicago and ended up visiting three. The first two were based on p My wife and I worked with seven Subaru dealerships around the Northwest suburbs of Chicago and ended up visiting three. The first two were based on proximity, but the third (Bensenville) was because of Nealy Anderson, the Internet Sales Manager. Not only did she work to get the best possible price on a new 2020 Subaru Ascent Limited, but she was empathetic to every question and concern my wife and I had. I don't know if it's because women are more nurturing by nature or that she is just a better salesperson (probably the perfect combo), but Nealy never once fell into the "stereotypical car salesman" role. Every other salesperson (all dudes) we spoke said some version of the stereotypical "What do I have to do to sell you a car today?" We felt constantly pushed, while Nealy realized that buying a car is a HUGE purchase for most people and it is not a quick and easy decision. Nealy learned about us as people, parents, and consumers and wanted to make sure we were comfortable with every step in the process. She followed through on everything. We love the car, but wouldn't have been able to love it as much if we bought it from someone else. Besides Nealy Anderson, the Bensenville Subaru was absolutely the best of the three dealerships we visited. The waiting room was great with comfortable seating, free beverages, and foosball and arcade games for the kids. The showroom was clean and well organized. And every employee was welcoming and helpful. Brandon, the business manager, was great. He did NOT push anything financial on us. He simply explained our options and if we declined...he moved on. If we had questions...he answered them. He and Nealy understood our family situation, how often we drove, and what would be best for us and our checking account. Overall, I would recommend Subaru in general, Bensenville Subaru more specifically, and if you get the chance...inquire about a car online and I hope you get to work with Nealy Anderson. More

Best Subaru dealer in Illinois My salesperson, Andrew Jennings listened to what I was looking for in my price range. We discussed the type of car and prices. He found several cars t My salesperson, Andrew Jennings listened to what I was looking for in my price range. We discussed the type of car and prices. He found several cars that met my needs and never pushed me into a car that I really didn't want. We tested a few different models. Eventually, I found an great Subaru Certified Outback that was better than I thought I could afford. I have brought my other Subaru here for service and will always bring both of my Subaru's to Grand for service. The service staff is great and service is done right and quickly. More

Excellent experience from start to finish. We had called ahead and Joe Lewicki was prepared for our arrival, shepherded us through the process, no hard sell,just folks do from start to finish. We had called ahead and Joe Lewicki was prepared for our arrival, shepherded us through the process, no hard sell,just folks doing friendly business, Very satisfied with our newly purchased car. More

Purchase Experience The dealership personnel in general was stepping up to help with finding the Forester I wanted. Lou was very knowledgeable and made my purchase a good The dealership personnel in general was stepping up to help with finding the Forester I wanted. Lou was very knowledgeable and made my purchase a good experience. More

Grand Subaru was worth the distance We fell in love with the 2019 Forester Touring in green with brown leather seats at the car show. When we started shopping in March noone would bother We fell in love with the 2019 Forester Touring in green with brown leather seats at the car show. When we started shopping in March noone would bother ordering it for us. But Jeff at Grand Subaru listened to what we wanted and did not pressure us to do something else. Throughout the process he answered all our questions and was patient and timely. Grand Subaru was not the closest dealership to our home, but we went the distance for them because they went the distance for us. More

Excellent! Nicole Iacullo, internet sales, was efficient and easy to work with. I would recommend Grand Subaru dealership. THe process was very efficient and w Nicole Iacullo, internet sales, was efficient and easy to work with. I would recommend Grand Subaru dealership. THe process was very efficient and went very smoothly. More

The Best place to purchase your Subaru Had the perfect experience purchasing my Crosstrek. Joe was the best and treated me like he knew me for a long time. Everyone at the dealership is alw Had the perfect experience purchasing my Crosstrek. Joe was the best and treated me like he knew me for a long time. Everyone at the dealership is always willing to help with any questions. They have a great selection of cars. Thanks Grand Subaru!!! More

They couldn't have been nicer, more courteous, professional. We met with Matt/sales, as we had called ahead. He couldn't have been more friendly and professional. He made us feel at home and was willing to meet We met with Matt/sales, as we had called ahead. He couldn't have been more friendly and professional. He made us feel at home and was willing to meet our needs. After we agreed on a price, we were introduced to your after market man. I had heard horror stories of these types of guys. But to my surprise, we met Brandon and what a guy, can I adopt him? He and Matt were just the best duo working together and it couldn't have gone smoother. We were always met with smiles and handshakes. I will reccomend this dealership to all my female friends, who hate dealing with "car salesmen". Because that was not my experience at Grand Subaru. Love you guys! More

Great New Car Purchase Experience. Grand Subaru exceeded my new car purchasing experience by far. Ramon is knowledgeable and committed to ensuring that you get the car that you're look Grand Subaru exceeded my new car purchasing experience by far. Ramon is knowledgeable and committed to ensuring that you get the car that you're looking for. After sending an e-mail to multiple dealers for their best price, Grand Subaru answered promptly and competitively. Dealers that were closer offered to match Grand Subaru's price, but I politely declined since in all fairness had the same opportunity as Grand Subaru did to respond with their best price. Grand's honest and no hassle experience is what I got. Thank you for the great customer service! More

Relaxing and no pressure Had a great experience buying my Subaru Forester. Kiril was great. There was no pressure whatsoever. Looked at one and he brought out the perfect one Had a great experience buying my Subaru Forester. Kiril was great. There was no pressure whatsoever. Looked at one and he brought out the perfect one once he saw I was not as overly excited with the first choice. Service department is pretty great as well. Trace Peterson also was very helpful teaching you how to use your gadgets in your car. More