
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,886 reviews
First stop - GRAND! I was looking for a used car. This was not the first Subaru dealership I visited, but it was definitely the last. GRAND was so far superior! From grea I was looking for a used car. This was not the first Subaru dealership I visited, but it was definitely the last. GRAND was so far superior! From greater inventory to the actual condition of the cars. Looking for a Subaru? Make GRAND your first stop! More
Excellent and stress-free experience at Grand Subaru! Michael Sinacola provided us with additional knowledge about the 2019 Ascent that we did not get from another dealership. It made our decision much e Michael Sinacola provided us with additional knowledge about the 2019 Ascent that we did not get from another dealership. It made our decision much easier because we felt we had all the information we needed to make the selection best for our needs. Mike never put any pressure on us and remained calm and friendly throughout the process. We couldn't be any happier with our new Subaru Ascent due in large part to the very positive experience Mike provided us with. More
Good ! Michael was able to my Ascent price in 30 min. to close the deal.....but was 1 hour wait for financial dept. to sign the name. Michael was able to my Ascent price in 30 min. to close the deal.....but was 1 hour wait for financial dept. to sign the name. More
Outstanding experience! (New WRX Purchase) Everything about my experience with Grand Subaru here exceeded my expectations. Thanks to these folks, I went from clicking on the WRX of my desire on Everything about my experience with Grand Subaru here exceeded my expectations. Thanks to these folks, I went from clicking on the WRX of my desire online, to driving off in it less than a week later! Ramon was very helpful at every step of the process. He listened to what I was looking for, offered his enthusiastic knowledge in reference to my wish-list, and ultimately located and sold me ~exactly~ the car I was hoping to purchase! At every step of the way, he made sure I was aware of all my options and answered all my questions. All while being very honest, swift and friendly. It was a genuine pleasure to do business with Ramon. Really above and beyond. Linda helped me settle all the final paperwork, and in doing so did a great job explaining all my options, answering all my questions. Again, a very honest, swift and friendly experience; a pleasure. Sandy reached out to me soon afterward with a friendly and helpful message offering congratulations for my purchase and contact details should I have any further questions or concerns. Nice! Truly solid service from these folks, and everyone else at Grand who made my purchase possible. They have my gratitude. More
Working with Nealy and Grand Subaru was a great experience! Nealy and the team at Grand Subaru were a pleasure to work with during our recent car buying experience. She provided excellent communication through Nealy and the team at Grand Subaru were a pleasure to work with during our recent car buying experience. She provided excellent communication throughout the process, and went above and beyond to make the our purchase a success! More
Drew was great, no pressure! My husband and I had a great experience at Grand Suburu. It had been a LONG time since we bought a car, and we were not looking forward to it. Wow, we My husband and I had a great experience at Grand Suburu. It had been a LONG time since we bought a car, and we were not looking forward to it. Wow, were we pleased! Drew made the process stress free and worked really hard to get us what we wanted. We felt so well cared for! He was very attentive and kept us up to date as our car was being located. We LOVE our Forester and look forward to being Suburu owners for a long time. Thanks, Drew! Linda was so pleasant while working with us in the finance department. She explained everything so clearly and made the purchase so smooth. Thanks, Linda! More
Great Car Buying Experience Mark did a wonderful job of finding us a vehicle that fit our needs. He provided us with all the information we needed up front to make a decision on Mark did a wonderful job of finding us a vehicle that fit our needs. He provided us with all the information we needed up front to make a decision on a purchase and was friendly and knowledgeable throughout the entire process. Would definitely recommend to anyone looking to purchase a new vehicle! More
Nicole Iacullo earns rave reviews! Our Subaru shopping experience was the easiest new car purchase we've ever had. Nicole Iacullo explained our choices and expedited the entire process- Our Subaru shopping experience was the easiest new car purchase we've ever had. Nicole Iacullo explained our choices and expedited the entire process-and we got a great deal on a new Crosstrek from Grand Subaru (our third new car purchase from Grand)! We couldn't be happier and are committed to the Subaru brand and Grand Subaru-Nicole earns five stars out of five! She goes above and beyond to make sure that the customer is informed and satisfied (she even came in on her usual day off for me). More
Great service and customer care This was the best car purchase experience we’ve ever had. Andrew was very helpful and considerate. We were buying a car for my mom, but are now thinki This was the best car purchase experience we’ve ever had. Andrew was very helpful and considerate. We were buying a car for my mom, but are now thinking of coming back to shop for a car for ourselves. I highly recommend Grand Subaru! More
Great Service, great price for my new Outback Our visit to Grand Subaru started out a little bumpy because Nicole, the person we had an appointment to see, had gone home sick. So we had to sit an Our visit to Grand Subaru started out a little bumpy because Nicole, the person we had an appointment to see, had gone home sick. So we had to sit and wait for about half an hour before anyone else was available to help us. Afiiza was finally able to make herself available, and the experience improved immeasurably! She was friendly, helpful in every way and extremely knowledgeable. She carefully explained what was happening during the whole complicated process of purchasing the car and patiently answered my and my wife's questions. She made a number of add-on products available, but without the high pressure I had been expecting. If I said 'no' that was the end of it. There was a minor issue setting up the Bluetooth interface with my phone. She persisted, bringing in additional expertise until the problem was solved. I've always believed that the true test of an organization or an individual is how they behave when things aren't going according to plan. Afiza's performance more than made up for our long wait and Bluetooth issue. Dan Urban More