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Grand Subaru
Bensenville, IL
3,882 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,882 reviews
June 15, 2023
Tina is an excellent sales manager. She really cares about her customers. She made the entire car buying experience more pleasant and much easier. Thank you, Tina, for everything! She really cares about her customers. She made the entire car buying experience more pleasant and much easier. Thank you, Tina, for everything! More
by arklakes6600
June 13, 2023
I found my used car online and got in touch with Mark Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no proble Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no problems addressing all our questions and concerns, he made sure we were happy with the car. The whole experience was very pleasant. Not once did Mark leave us to ask his "manager", or get the "numbers", or say "it's a used car it's going to have issues", or play any of those games, it was refreshing to experience an considerate straightforward salesperson. I have been shopping for over 3 weeks and have had my fair share of pushy salespersons with their surprise add-on costs. The price we paid was the price we saw online. They did offer additional protection packages and warrantees, which I did not want and I declined them without any argument. It really was a pleasure doing business with Mark and Grand Subaru, everyone we met was considerate and professional. If any of my family or friends are looking for a used car or a new Subaru, I will tell them to go there first. More
by mark.wiechec
June 12, 2023
I was treated with much respect by everyone I met. The waiting area was clean and comfortable, and I appreciated that refreshments were on hand. My salesperson, Andrew Galvan, was great. The waiting area was clean and comfortable, and I appreciated that refreshments were on hand. My salesperson, Andrew Galvan, was great. More
by Escalade
Employees Worked With
June 09, 2023
Very happy with my purchase of the 2017 Focus Rs. I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again More
by Keith
June 09, 2023
Gabe was super helpful with my online purchase, he responded to my inquiry almost immediately and provided me clear price with no hassle. The in-person meeting was also a nice experience, he offered a responded to my inquiry almost immediately and provided me clear price with no hassle. The in-person meeting was also a nice experience, he offered a detailed explanation of the car and the packages. definitely a positive experience More
by Sue
Employees Worked With
June 07, 2023
was very pleased with sales delivery service of my new outback. would like to pay off my loan sooner if that is possible ! outback. would like to pay off my loan sooner if that is possible ! More
by Mccall6146
Employees Worked With
Other Employees :
Brandon Metz, Chelsey LaPorta
June 06, 2023
We bought a 2023 Outback through Jason and was extremely helpful in assisting us with going through all the models and landing on a decision. He was also very accommodating in dealing with our two kiddos th helpful in assisting us with going through all the models and landing on a decision. He was also very accommodating in dealing with our two kiddos that we lugged with us! Thanks Jason!!! - Matt Huffman More
by Matt Huffman
June 05, 2023
We had a positive experience . Jason explained our options for the purchase of our new Subaru in a clear manner . Jason explained our options for the purchase of our new Subaru in a clear manner . More
by Nancyreytomb
June 03, 2023
I had a quick, easy experience buying a Subaru with Mark. I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of the absurd games many car dealers still play with markups, hidden fees, and add-ons. I declined a few optional coverages after considering whether they were right for me, and appreciated being able to do that without a confrontation. More
by PaulV
Employees Worked With
June 03, 2023
Nealy did a great job getting us all set with a 2024 Outback. She listened to what my wife wanted and got us just what she was looking for. If only I would be able to drive her car sometime. Outback. She listened to what my wife wanted and got us just what she was looking for. If only I would be able to drive her car sometime. More
by unkljim801
Employees Worked With
