
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Truly enjoyed the experience of purchasing our first Subaru with Gabriel Talpos. He provided us with excellent guidances, advises and explanations throughout the process. No hassle and high transparenc Subaru with Gabriel Talpos. He provided us with excellent guidances, advises and explanations throughout the process. No hassle and high transparency on the price. We could not be happier. Thank you Gabriel! More
It was time to replace my 20 yr old Toyota that I loved, and I knew that this time I wanted a NEW Subaru VERY SOON! After driving 3 diff models with Chase, then eliminating the Crosstrek “for sure”.…I came and I knew that this time I wanted a NEW Subaru VERY SOON! After driving 3 diff models with Chase, then eliminating the Crosstrek “for sure”.…I came back to it!! The Crosstrek in the color of my dreams was not attainable on my short timeframe of need and Chase called me to let me know that, BUT revealed that there was a Crosstrek that had JUST become available at Grand, but with a diff color and a few more accessories. Who knew that THIS Crosstrek was really THE CAR OF MY DREAMS!!! Chase came through! I could not be happier with my new Subaru Crosstrek that gives me the peace of mind to drive to visit my 3 sons and granddaughters in 3 different states!! More
I wanted to take time to commend car salesman Chris Thomas on the terrific job he did in getting our daughter into a 2014 Twilight Blue Subaru Legacy with 104K miles! Our daughter had been in an accide Thomas on the terrific job he did in getting our daughter into a 2014 Twilight Blue Subaru Legacy with 104K miles! Our daughter had been in an accident the previous week, just a week after starting a new job, paid monthly, and waiting on that first paycheck. She was distraught as the damage exceeded the car value and was totaled, leaving her without transportation, save one weeks rental. I recalled the positive experience we had prior with Grand Subaru and the awesome 2017 Outback with feature laden safety features, second to none, we had been driving since 2016! After perusing their website, this car jumped off the page and screamed "I'm the one"! From St. Louis, I inquired and Chris Thomas replied first thing next morning. After patiently answering my 55+ questions and sending numerous pics (I'm an engineer, sorry!), we took a trip to Chicago and Chris had everything ready to go. We had already agreed on an out the door price, so drove the car and loved it, but had one issue. We heard a noise from the back left tire and mentioned to Chris. He had the service guys check right away. Turned out the wheel bearings needed replacing and Grand Subaru did this for free! Drove like a champion after that! Our daughter was ecstatic and all the pain and stress from the prior week melted away like butter as she took ownership and delivery of this car! Chris worked very hard, was patient, kind and a great sense of humor. It was easy to relax around him and we had an outstanding buying experience. We would do it again, in a heartbeat, with Grand and Chris, should we have future Subaru needs. The drive from St. Louis would be a no-brainer. More
Everything perfect from the beginning to the end. Matt was awesome, he did his job perfectly! Best dealership ever. No hidden costs, everything just perfect! Highly recommended! Matt was awesome, he did his job perfectly! Best dealership ever. No hidden costs, everything just perfect! Highly recommended! More
Excellent customer service and guidance in choosing my new Subaru. Very neat and presentable. He deserves every bit of his commission and then some. I will definitely be back for my next Subaru and refer new Subaru. Very neat and presentable. He deserves every bit of his commission and then some. I will definitely be back for my next Subaru and refer friends and family to him. More
Gabe Talpos delivered the most excellent customer service. Truly an enjoyable experience while going through the purchasing process! Thanks for making the purchase of my family's first Subaru an ea service. Truly an enjoyable experience while going through the purchasing process! Thanks for making the purchase of my family's first Subaru an easy, efficient, and enjoyable process. More
Expressing what I wanted was respected. Sakes team listened attentively. From the phone call to Anthony down to the salesman, Jeff . Energized and ready to serve! Sakes team listened attentively. From the phone call to Anthony down to the salesman, Jeff . Energized and ready to serve! More
This was my second Subaru purchase from Grand Subaru. Given the superb customer service I received, I would not use another dealership. The personnel, amenities and overall customer experience is superla Given the superb customer service I received, I would not use another dealership. The personnel, amenities and overall customer experience is superlative. My recent purchase was facilitated by Gabriel Talapos Who was terrific. He responded promptly to my inquiries and kept me fully informed of the many options available to me. I appreciated having Gabriel to work with. More
Jeff made my first car purchase experience less intimidating and was very helpful with all of my inquiries. He made sure to send me good deals and was very knowledgeable about the different models intimidating and was very helpful with all of my inquiries. He made sure to send me good deals and was very knowledgeable about the different models I was looking at. He was upfront about what possible problems I could run into and made sure I was prepared so I could take my car home the day I went into the dealership. More
Jason was fantastic to deal with! He was very accommodating and understood exactly what I was looking for. He was extremely thorough and honest. I will be back to buy another vehic He was very accommodating and understood exactly what I was looking for. He was extremely thorough and honest. I will be back to buy another vehicle from Jason and Grand Subaru. More