
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is the second Subaru I have purchased from Grand Subaru and Kiril. There are Subaru dealers closer to where I live but Grand has earned my business because of the excellent service and staff. Kiril Subaru and Kiril. There are Subaru dealers closer to where I live but Grand has earned my business because of the excellent service and staff. Kiril is great to work with, friendly and helpful. Highly recommend. More
Everyone was very kind and welcoming. It was great and quick customer service. The entire experience from start to finish felt very personal. Everyone I interacted with made a sincere eff It was great and quick customer service. The entire experience from start to finish felt very personal. Everyone I interacted with made a sincere effort to make sure I made the best decision for myself. They worked with me to think through financing options, car options, and accessory options. More
Afiza was very helpful and made the process a breeze! Would definitely recommend working with her. Would definitely recommend working with her. More
I began my 2nd buying experience with Grand Subaru about 2 months ago when I was browsing online (my first buying experience was with Wendy back in 2015, but she has recently retired. She was awesome too!). 2 months ago when I was browsing online (my first buying experience was with Wendy back in 2015, but she has recently retired. She was awesome too!). Anthony contacted me via text and email with some questions, as I was very specific about what I wanted. Unfortunately, Subaru doesn't make a Forester Onyx Edition (yet), but I was able to get the next best thing in my new Forester Wilderness. There was no pressure, just straightforward information and realistic expectations about what, when, and how much. Anthony never made us feel rushed or pressured to buy. He made himself available to us and kept in constant communication through the whole process. We feel like we have a new friend. When it came to writing up the contract, there were some issues with the Finance Department initially. When we returned to re-write the contract, we got to work with Chelsea, who was awesome! We were able to get a lower interest rate and terms that we originally wanted. Car buying is a stressful thing, but Anthony and Chelsea made it less so. We live 13 miles away, and there is a Subaru dealership about a mile and half from us, but we will make the trek to Grand Subaru because we know we will be treated with courtesy and respect. We bring our 2015 Outback there for service as well. (Conrad S is the best!) More
Super customer service, very thorough, kind, great negotioator.help us to choose the best deal for my allowance. negotioator.help us to choose the best deal for my allowance. More
Santi was such an easy person to work with. I knew what I wanted and needed coming in, and he accommodated every request I had. He is friendly and easy-going, but also eager and professional. A I knew what I wanted and needed coming in, and he accommodated every request I had. He is friendly and easy-going, but also eager and professional. A great combo all around! More
No pressure to buy. Once purchased, our sales associate went through everything again which really helped me. Once purchased, our sales associate went through everything again which really helped me. More
Bob was very helpful in getting us a new car when our old one stopped working! They were upfront with numbers, didn’t play games, and got us in and out with a toddler! Great service! He was super kind and he one stopped working! They were upfront with numbers, didn’t play games, and got us in and out with a toddler! Great service! He was super kind and helpful! More
Fast, friendly, enjoyable experience buying my new car. Extremely happy with the service I received. Extremely happy with the service I received. More
It is a pleasure to come for service. The facility is c1ean and the waiting room is modern and comfortable. The staff is responsive to questions and helpful. The facility is c1ean and the waiting room is modern and comfortable. The staff is responsive to questions and helpful. More