Green Ford Inc.

Great Response Had so issues with my SYNC system. Dealer worked to replace a hardware issue. Kenneth my advisor did a great job assisting and facilitating the rep Had so issues with my SYNC system. Dealer worked to replace a hardware issue. Kenneth my advisor did a great job assisting and facilitating the repair. More

Good experience! Pleasant buying experience along with good customer service.CC product knowledge was on point.A simple test Drive turned into a buying experience. Gre Pleasant buying experience along with good customer service.CC product knowledge was on point.A simple test Drive turned into a buying experience. Great day. More

Service center was good. Having my car in for a $600 repair before the first payment was due was not good at all! I would have thought that you would do something better than Having my car in for a $600 repair before the first payment was due was not good at all! I would have thought that you would do something better than what you did. I also purchased a warranty. This seems strange that this one hose was not covered. I know your customer service did what they could, but I feel this problem should have been found when it was brought in for sale. I will never buy a car from you again. More

Friendly Staff I got the deal I was looking for! The staff was very friendly I would highly recommended to family and friends. Hope to do business with again. I got the deal I was looking for! The staff was very friendly I would highly recommended to family and friends. Hope to do business with again. More

Extremely knowledgeable, friendly, attentive and professiona Absolutely the best service I have received from the dealership thus far. The service department went above and beyond to accommodate my busy schedule Absolutely the best service I have received from the dealership thus far. The service department went above and beyond to accommodate my busy schedule. Highly recommend. More

Efficient! Green Ford diagnosed and repaired my problem lickety-split. They really know what they’re doing. Green Ford is the only North Carolina deal I would tr Green Ford diagnosed and repaired my problem lickety-split. They really know what they’re doing. Green Ford is the only North Carolina deal I would trust my car with. More

Five out of five. I’ve had my fair share of shady dealerships and Green Ford was a breath of fresh air. I drove from Charleston SC to Greensboro because their prices be I’ve had my fair share of shady dealerships and Green Ford was a breath of fresh air. I drove from Charleston SC to Greensboro because their prices beat local dealers near me by a landslide. Richard Jones was an Excellent salesmen; very helpful and professional. If I could give him more than Five stars I would. I definitely recommend Green Ford if you’re in the market for a vehicle. More

2012 Edge Regular maintenance & backup camera replacement Recently had the backup camera stop working correctly. These cameras are know to quit working at around 89000 miles on average. At 92000 miles car was Recently had the backup camera stop working correctly. These cameras are know to quit working at around 89000 miles on average. At 92000 miles car was do for regular maintenance and also wanted software checked and updated along with camera repair/replacement. All went well and acceptable except for the camera. I was quoted and charged $522.71 for camera p/n BT4Z*19G490*B. For this job I was quoted $907.00 with tax and labor. Labor did turn out to be less than quoted. It takes less than an hour to replace the camera in videos done by amateurs and Ford techs I watched. I found this exact part on line from FORD dealers for $100 to $200 less. New in box! And the name plate was broken off to perform the replacement. Another $44.54 for this part which no one in the videos broke however they did say to be careful with it. All tolled my bill came to $1093.70. No discounts for regular customer, senior citizen or veteran. (they didn’t ask). And not even a courtesy car wash. Camera works as it should but we feel cost of part and labor to excessive. More

Didn’t even look at the car Turns out the sensor was just unpluged they wanted to charge me $700 to replace the whole unit absolutely would not recommend terrible service. Also t Turns out the sensor was just unpluged they wanted to charge me $700 to replace the whole unit absolutely would not recommend terrible service. Also the diagnostic fee is $40 higher than any other place in town. More

Spongy brakes I’ve spent over $2000 in a year and half on multiple repairs. I expected more out of a Ford. Will buy Toyota going forward I’ve spent over $2000 in a year and half on multiple repairs. I expected more out of a Ford. Will buy Toyota going forward More