Back

Greene Ford Company

Gainesville, GA

4.7
1,112 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
Contact Dealership

2365 Browns Bridge Road

Gainesville, GA

30504

Directions

By Type

Showing 1,112 reviews

July 27, 2023

Great service. Entire team was polite, professional, and on point. Would recommend. Will return. 10/10 stars. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Aaron Hughes, Tom Sliger
Jul 28, 2023 -

Greene Ford Company responded

Thank you, Chris, for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

July 18, 2023

The service dept was terrible . Not helpful at all . They treated us like we were an inconvenience to them . Will not be back More

by judythomsen
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Jul 22, 2023 -

Greene Ford Company responded

Judy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Blain Latty Service Manager blainlatty@hotmail.com

June 29, 2023

Super easy process. Excellent deal and easy to work with everyone. Definitely recommend to friends and family. More

by Athorn1979
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lewis
Jun 30, 2023 -

Greene Ford Company responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 26, 2023

The sales person Brad Roberts was very nice, informative, and not pushy. It was a pleasure working with him and the of the team. I love my F150 STX. Very good dealership. More

by Richard Panachida
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Roberts
Jun 26, 2023 -

Greene Ford Company responded

Richard, Thank you for taking the time to share your thoughts on working with Brad and our team. We're glad to hear we delivered such a great experience! Congratulations on your new F150 STX! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 23, 2023

The Momma Mobile needed its recommended service maintenance done and Greene Ford’s “The Works Package” always fills the bill. Fluids and filter changed, topped off, and vehicle lubed and checked o More

by LegacyDentist
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bullister, Ms. Medina, Jason Dodson
Jun 24, 2023 -

Greene Ford Company responded

Thanks for sharing about your experience with Steven here at Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

June 21, 2023

Started up the car and noticed dash lights flashing and dim headlights. Sure enough, the stock alternator died after 15 years of service. Dropped it off with Steve Bullister at Greene Ford Service Depart More

by LegacyDentist
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister, Jason Dodson
Jun 22, 2023 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

June 21, 2023

I really appreciated the time that they took with us to find the right EV for our family More

by john.delzell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes
Jun 22, 2023 -

Greene Ford Company responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 21, 2023

Great people. Very easy process. They do a great job at making you feel at ease. More

by alysia.shaft496
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes, Brad Roberts
Jun 22, 2023 -

Greene Ford Company responded

Thank you so much, Alysia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 07, 2023

The sales and service departments have always been nothing but nice, great job, no complaints! More

by Sweetness47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grover Young, Jason Dodson
Jun 08, 2023 -

Greene Ford Company responded

Thanks for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

May 30, 2023

I had a great experience buying a car at Greene Ford. However, a negative experience with the service department. I was told that I should bring my car in before 9 am. I was a bit late and realized tha More

by kcharmdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
May 30, 2023 -

Greene Ford Company responded

Thank you for this feedback. We always strive to provide our customers with a top-notch experience, and we are sorry to hear that we fell short here. Thank you for bringing it to our attention! Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We would appreciate the opportunity to see if there is anything we can do to turn this around for you. Blain Latty Service Manager blainlatty@hotmail.com

May 31, 2023 -

kcharmdesign responded

Blain, I'm actually over it. And, I probably will come back and get my car serviced at Greene Ford. But, in this day and age, it surprises me that first, people display certain atttitudes that are clearly inappropriate and see no reason to hide, when they are representing a place of business. I mean, honestly, just hide your feelings and put a smile on your face, regardless of how you feel - whether you're having a bad day or feel like treating someone from another race disprespectfully. Otherwise, choose another profession that doesn't involve servicing the public. End of story.

...
13
...