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Greene Ford Company

Gainesville, GA

4.7
1,051 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,051 reviews

January 16, 2024

I had a great experience with the purchase of my new vehicle. The salesman Michael Allen Jr. was awesome and extremely helpful throughout the entire process. Michael personally delivered my vehicle to m More

by cheryldteague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Allen Jr
Jan 16, 2024 -

Greene Ford Company responded

Cheryl, we are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

January 15, 2024

The Momma Mobile needed scheduled maintenance and Greene Ford’s Service Department took care of everything. Easy scheduling, drop off and pickup service, plus all necessary items complete by a factory trai More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister, Ms. Medina
Jan 15, 2024 -

Greene Ford Company responded

We are very happy to hear Steve, Blain, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

January 10, 2024

I needed The Works package done and new tires for my old truck, but I didn’t need to look any further than the Greene Ford Service Department. Time and again they’ve provided my family the best deal on tir More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister, Ms. Medina, and Mr. Garcia (Tech)
Jan 10, 2024 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Steve and our team and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

December 27, 2023

Was in and out in less than an hour I believe. Friendly staff made Greene Ford easy to do business with. More

by kcorbrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Greene Ford Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 19, 2023

Everyone has been professional and courteous. The service was done efficiently and I have had no problems. More

by robert4780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Dec 19, 2023 -

Greene Ford Company responded

Robert, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

December 18, 2023

Great service and a friendly staff. great job in keeping me updated with the status of my repair. More

by BLAINLATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

December 11, 2023

Excellent Customer service! ! Brad and the dealership went above and beyond to get me into the car I wanted. I highly recommend. More

by Kereemcintyre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Greene Ford Company responded

Keree, Thank you so much for your wonderful review! We are thrilled that Brad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 01, 2023

This visit was for regular service and recalls. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. More

by cainbarry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Greene Ford Company responded

We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

December 01, 2023

i scheduled a 60k service for my super duty several weeks in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of More

by laniermechanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Dodson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Greene Ford Company responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Blain Latty Service Manager blainlatty@hotmail.com

November 22, 2023

Steve in service is always wonderful. Never disappointed. Main reason I stay with Ford. Service is very important when owning a vehicle More

by lgaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 23, 2023 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

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