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Greene Ford Company

Gainesville, GA

4.7
1,122 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,122 reviews

March 27, 2020

Steve is a cancer for your business. Terrible experience dealing with him. Laziness doesn’t describe how much he doesn’t care about his job or retaining customers. More

by tphaynes8784
Recommend Dealer
No
Employees Worked With
Steve, Fulton Arrington, James Raper
Apr 11, 2020 -

Greene Ford Company responded

We are sorry to hear that you were not satisfied with your service visit and we appreciate you taking the time to bring it to our attention. If you wouldn't mind reaching out to us directly, we would like to learn more and see if we can turn it around for you. Thank you! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 25, 2020

Bryan Mulkey was fantastic. Easy internet sale with Bryan Mulkey was fantastic. Easy internet sale with cash in hand and he was quick with reply’s. My rating is the car wasnt “detailed” just washed an More

by wade122
Recommend Dealer
No
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Greene Ford Company responded

Wade, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here with the delivery of your vehicle. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 16, 2020

Very Disappointed You charged hundreds of dollars to install a new sensor and never bothered to paint it to match the car and other sensors. Come on!! More

by cgpalmer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with.
Mar 31, 2020 -

Greene Ford Company responded

Greene Ford Company responded privately on 3/17/20 10:09 AM We thank you for bringing this to our attention and we would like to take care of this for you. If you'd be willing to contact me, we will get this rectified right away. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 13, 2020

I bought our car new at Greene Ford. Went in last week for an oil change. They laughed at me and said I should have gotten an appointment. Never needed one before. Will not be back. More

by dcobb4183
Recommend Dealer
No
Employees Worked With
Sean Whitmire
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

Alex was very helpful in the purchase of my new vehicle! However, I was not totally satisfied with the purchase experience. I wasn't happy with my trade allowance nor the fact I was not allowed to take the More

by Joe
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Mar 07, 2020 -

Greene Ford Company responded

Joe, thank you for taking the time to share your feedback with us. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 07, 2020

I feel like everyone involved in my experience did all they could do to get me the best rate possible and it is greatly appreciated. More

by lmb_84
Recommend Dealer
Yes
Employees Worked With
Scott Webster
Mar 08, 2020 -

Greene Ford Company responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 05, 2020

Alex was extremely helpful during our purchase process! Very caring, no sales pressure. Got there late, closed deal right at his quitting time, yet he still stayed and professionally answered our last minu More

by sronald104
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Mar 05, 2020 -

Greene Ford Company responded

Thank you so much for your wonderful review! We are thrilled that Alex had the opportunity to provide you with the perfect vehicle and deal in a caring and low-pressure sales environment. We are so excited for you to enjoy your new car, and we thank you for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 05, 2020

Matt had my car warmed up and ready to go for a test drive knowing we were short on time! He was friendly and made the negotiating process easy! Great place to buy a car! More

by jsherman3369
Recommend Dealer
Yes
Employees Worked With
Matthew Neff
Mar 05, 2020 -

Greene Ford Company responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 04, 2020

Buying made easy! I have been buying ford trucks for 20 years. Owned at minimum of 10 trucks. I've had some very bad experiences with other dealerships. But at Greene F More

by mflournoy43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance officer Travis was very pleasant and through., Scott Webster
Mar 04, 2020 -

Greene Ford Company responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 02, 2020

Alex Mora was very professional. He kept our needs in mind for what type of vehicle we needed. He stay in touch and helped us the whole process. We went for one vehicle but that one did not work out and More

by benmartin208
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mora
Mar 02, 2020 -

Greene Ford Company responded

Hi Ben, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Alex to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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