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Greene Ford Company

Gainesville, GA

4.7
1,119 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,119 reviews

August 16, 2019

Service Got my car back in an hour. Sean was friendly as always. Ticket was handled well when I paid. Able to pay with FordPass. Good experience More

by mkend4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Greene Ford Company responded

Thanks for taking the time to recommend Greene Ford Company. Sean is amazing! We appreciate your business. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 15, 2019

Awesome Experience: My experience has been Awesome. My experience has been Awesome. I was hunting for a great dealership in Gainesville that I could trust. The Green Ford Company is a great company with More

by wheatcheryl12!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Greene Ford Company responded

Thanks for choosing Greene Ford Company. So glad you had an awesome experience! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 14, 2019

EXCELLENT SERVICE!!! THANK YOU!!! I was treated kindly & will be back for my next service. They had my vehicle ready to go in less than 1 hour. THANK YOU More

by WHIP029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Aug 15, 2019 -

Greene Ford Company responded

We are so pleased to hear that you were happy with your service experience. Thank you for taking the time to let us know and look forward to seeing you again soon. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 09, 2019

Great experience Matt was extremely helpful and very up front through the whole process. Informed me of all the details as we went through each piece. It was a refresh More

by majlis12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Neff
Aug 09, 2019 -

Greene Ford Company responded

Thanks for the 5 star review and recommendation. Matt is one of our best! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 07, 2019

Service very good/labor high. Service was good however labor was high. Needs to communicate better with customers. Did not keep me informed on a daily basis. The bill was high. More

by DWIGHT6865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Greene Ford Company responded

Hi Dwight, I'm glad you had a good service experience at Greene Ford Company! I appreciate your feedback on the communication issues and would like to learn more. Please reach out to me at your convenience. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 06, 2019

Went Over and Beyond I wanted to recognize Ken in Parts and Blaine and Sean in the Service Dept. I took my car to a local car wash and my Antenna/GPS Cover was ripped off. More

by lgaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken - Parts
Aug 06, 2019 -

Greene Ford Company responded

Thanks for your review, we greatly appreciate your feedback! It's fantastic to read that Ken, Blaine and Sean demonstrated excellent customer service and got you back into your car and onto the road as quickly as possible. Have a great day! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

July 24, 2019

Excellent, once again!! Brought car in for a check up on alternator. Quick, efficient snd friendly as usual. Always easy to work with and no hassle getting and was done on More

by msvetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Greene Ford Company responded

Thank you for visiting Greene Ford. We are pleased that your service experience on the alternator of your car was a positive one. We look forward to continuing to "quick, efficient and friendly " service in the future.

July 18, 2019

Oil change and recall work Great experience - fast and friendly people. Had a recall for a sensor replacement and oil change and both were done before the time promised. Have a More

by clbrand364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service
July 17, 2019

I'll Take Two Inventory and straight forward pricing took me to Greene Ford. I would have no problem referring others. Their website is well built and easy to navig More

by KenWhitehead
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Murphy
July 14, 2019

Wonderful experience I am a very picky person when it comes to my vehicles. I want to be different. Matt helped me find the perfect f250. Only problem was there wasn't man More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Neff
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