Greene Ford Company

Very disappointed!!! I will start with my sales lady was nice and in no way is this review for Her. I have purchased at least 2 brand new trucks from Greene Ford in the pa I will start with my sales lady was nice and in no way is this review for Her. I have purchased at least 2 brand new trucks from Greene Ford in the past but I can say this recent purchase will certainly be my last purchase from your dealership EVER!!! We own our own business and purchase many vehicles for it as well but we will be sure to take our business elsewhere. I found the truck I purchased online and went in and bought it. I know it was used, but the way the situation was handled left me very unhappy. I didn’t even drive the truck 450 miles and it started going into a limp mode and shutting the turbo down. I brought it in, and told they would replace the spark plugs and I would be good. I begged them saying I just want my money back. The tires on the truck were very worn and made a noise which is no problem I replaced them but when I did, I could then hear how the turbo was sounding odd. Not even owning it one day the backup camera went out. I honestly feel like someone who purchased a vehicle from a buy here pay here dealership. I was assured the truck went through your service and was good to go. I even asked to just sell it back and they offered me 15k on a truck I purchased a little over a week earlier for over 20k. In the business that I am in we strive for 100 percent customer satisfaction but clearly that is not how this business is ran. My family has purchased at least 20 new ford vehicles in the past 8 years but I can assure you that myself and my very large extended family will never do business with you again. I begged to lose all of the money I spent on taxes and everything else to be lost and I would just sell the truck back for what I paid, but that was not an option. I know this review won’t even matter but at least you will know you have lost many customers through this single poorly handled transaction. if I could give negative stars I would. More

Matt did a great job working with us. Matt did a great job working with us to make sure we got exactly the car we wanted at a competitive price. All questions were answered quickly. Good Matt did a great job working with us to make sure we got exactly the car we wanted at a competitive price. All questions were answered quickly. Good service without being pushy. Good experience. Matt and Travis sales style worked very well for us. More

Perfect Experience!!!! I knew exactly what my price range was and JD had several vehicles prepared for me to look at when I showed up. I was able to test drive and settle up I knew exactly what my price range was and JD had several vehicles prepared for me to look at when I showed up. I was able to test drive and settle upon the vehicle I wanted very efficiently. The financing process was careful and measured so that I could leave with all of the best options while not blowing my budget. JV was helpful in the utmost, I left feeling like he really cared about my wellbeing and my experience purchasing a new vehicle. I cant say enough about the Jason's. Quality people. I showed up at 8:30am and was in a new car by lunch. More

I don't understand the heading. Go the "Extra Mile". First and foremost, I was (am) impressed with Esteban. Very honest and straight forward. While interrogating him, he didn't try to "sell" me or conv First and foremost, I was (am) impressed with Esteban. Very honest and straight forward. While interrogating him, he didn't try to "sell" me or convey anything he didn't know. I like straight up honesty. I have to admit, car dealers make me extremely anxious. I know you guys are out to make money (all of us are, that's how you stay in business), I just hate negotiating. Of course the Hebrew in me wants to make a sound/fair purchase, and of course I want you guys to make a profit (unless you're a democrat; then I would want them to starve) . . . Sorry for the deviation. . . . Back on track. All of your people were awesome; especially Esteban and Travis; so was Aaron. I really do appreciate the delivery of the car, yet . . . . . I was a little disappointed that the gas tank wasn't full and the car's interior could have been touched up a little.. Lastly (courtesy of Clark Howard), I'm pretty sure an extended warranty plan on most vehicles (especially Honda products; hopefully Ford too) is not a good investment; please don't push this. I'm a senior, veteran and recent survivor of a heart attack. This causes unnecessary stress. Semper Fi & Godspeed. Glenn Parrish More

Oil change Quick and professional. Greene is always top notch!! Would recommend without hesitation. Thank you again for keeping my truck in perfect working order Quick and professional. Greene is always top notch!! Would recommend without hesitation. Thank you again for keeping my truck in perfect working order. See you at the next service. More

Great service Honest and dependable! Had my car ready faster than expected. I would recommend this service center for anything your car needs. I’ve been doing busin Honest and dependable! Had my car ready faster than expected. I would recommend this service center for anything your car needs. I’ve been doing business here for 20 years and always have a positive experience. More

Greene Ford Jason was friendly and got right to work I'm getting the financing approved and looking for the vehicle that I was looking for is extremely helpful wi Jason was friendly and got right to work I'm getting the financing approved and looking for the vehicle that I was looking for is extremely helpful with the process More

Easy in and out! Getting routine service at Greene is so easy and thorough. Drop it off in the morning and pick it up at lunch, ready to go. Everyone is so helpful a Getting routine service at Greene is so easy and thorough. Drop it off in the morning and pick it up at lunch, ready to go. Everyone is so helpful and accommodating. Thanks! More

Customer service excellence Grover was very helpful in helping my husband and I get into a newer vehicle and what I most appreciated was he wasn't pushy. He worked with us on tra Grover was very helpful in helping my husband and I get into a newer vehicle and what I most appreciated was he wasn't pushy. He worked with us on trading our old fixer upper car and got the payments we could afford. After noticing an issue with the vents on the heat and air they said they'd take care of the issue and even sent me home with another vehicle while they fixed mine. Grover, Jeremy and Aaron have been excellent to work with and I appreciate their help more than they know! More

Highly recommended They were awesome! They dont pressure you to buy. Best car shopping experience that I've ever had. I will definitely buy from them again. I love my ne They were awesome! They dont pressure you to buy. Best car shopping experience that I've ever had. I will definitely buy from them again. I love my new car! More