Greene Ford Company - Service Center
Gainesville, GA
317 Reviews of Greene Ford Company - Service Center
The personnel was rude, bad customer service and terrible attitude from service agent and cashier. I will not be returning! attitude from service agent and cashier. I will not be returning! More
everyone was very pleasent, open doors for me and my mom in a wheelchair, someone came in room and talked to us and turned on the TV for us and offered water. in a wheelchair, someone came in room and talked to us and turned on the TV for us and offered water. More
Probably the fastest I’ve ever been an out of a dealership getting an oil change and tire rotation. Excellent service. dealership getting an oil change and tire rotation. Excellent service. More
FAST AND FRIENDLY SERVICE EVERY TIME I COME IN, VEHICLE ALWAYS FIXED RIGHT AND ON TIME ALWAYS FIXED RIGHT AND ON TIME More
Quick and professional service. Very pleasant and helpful staff Comfortable waiting area. Charges for service were reasonable. Very pleasant and helpful staff Comfortable waiting area. Charges for service were reasonable. More
The Momma Mobile needed its recommended service maintenance done and Greene Ford’s “The Works Package” always fills the bill. Fluids and filter changed, topped off, and vehicle lubed and checked o maintenance done and Greene Ford’s “The Works Package” always fills the bill. Fluids and filter changed, topped off, and vehicle lubed and checked out for optimal performance, all at a great price. Steve Bullister got us scheduled and in and out like a breeze. Thanks for keeping us running like new! More
Started up the car and noticed dash lights flashing and dim headlights. Sure enough, the stock alternator died after 15 years of service. Dropped it off with Steve Bullister at Greene Ford Service Depart dim headlights. Sure enough, the stock alternator died after 15 years of service. Dropped it off with Steve Bullister at Greene Ford Service Department’s Early Bird drop off and early the next morning he and the technician confirmed a dead alternator and had a new one on the way and installed it at a fair price and a fantastic warranty. Don’t know if I’ll get another 15 years out of this one, but with the care Greene provides I wouldn’t doubt it. Thank you very much! More
The sales and service departments have always been nothing but nice, great job, no complaints! nothing but nice, great job, no complaints! More
I had a great experience buying a car at Greene Ford. However, a negative experience with the service department. I was told that I should bring my car in before 9 am. I was a bit late and realized tha However, a negative experience with the service department. I was told that I should bring my car in before 9 am. I was a bit late and realized that it might be an issue. But, I was not ready for the rude tone and approach from the service agent. I understand that they could be busy, but its not because I expect them to hop to and make sure my car is finished. After rudely telling me that they could not get it done by the end of the day, I agreed to leave my car overnight. He asked if I'd been there before, and I told him that I bought my car there. The next day, I called around 10am because I had not heard back. The agent said that the car was ready. Not sure, but every place I've been they actually call you to tell you that your car is ready. When I went in to pay, the agent was there alone. When he saw me, he pointed to the window to pay. No words. No comments. I'm Asian and I normally don't have any kind of negative interactions with people. But, from the get go, this agent's rudeness and general attitude rubbed me the wrong way. We all have choices as to where we can go for oil changes and the like. I was not impressed. More