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Greenway Kia East

Orlando, FL

4.2
2,982 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,982 reviews

April 28, 2025

When I first purchased my car, it was working perfectly for less than 24 hours before the dashboard unexpectedly froze. I took the vehicle to Greenway Kia East, where the team promptly identified and resol More

by INFO@GLDNCREATIVES.COM
Recommend Dealer
Yes
Employees Worked With
Gina Carpio and Carlos Alejo
Apr 29, 2025 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear that the Greenway Kia East team was able to promptly resolve the issue and ensure everything was made right. Your satisfaction is our priority, and we appreciate your kind words about our service commitment. Safe driving ahead!

Apr 29, 2025 -

INFO@GLDNCREATIVES.COM responded

Thank you!

April 28, 2025

When I first purchased my car, it was working perfectly for less than 24 hours before the dashboard unexpectedly froze. I took the vehicle to Greenway Kia East, where the team promptly identified and resol More

by Info@gldncreatives.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Greenway Kia East responded

Thank you for sharing your experience with us! We're glad our Greenway Kia East team could promptly resolve the issue and ensure everything was set right. Your satisfaction is important to us, and we appreciate your understanding throughout the process. Safe travels ahead!

April 28, 2025

The dealership was extremely knowledgeable. The salesman went out of his way to assist. He stayed after the store closed to help us set up some of the phone and infotainment settings. A real pr More

by RLBULLARD54
Recommend Dealer
Yes
Employees Worked With
Mr. Shabaz
Apr 29, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided such knowledgeable and dedicated service. It's great to know the salesman went above and beyond, even staying late to assist with your phone and infotainment settings. Thank you for sharing this positive experience!

April 28, 2025

Really great. Had an emergency repair. They accommodated me on a Saturday. Thank you so much. More

by Lotoole
Recommend Dealer
Yes
Apr 29, 2025 -

Greenway Kia East responded

We love seeing 5-star reviews. Thanks!

April 28, 2025

David and the rest of the department did great with my vehicle very friendly people More

by nbarbera02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Greenway Kia East responded

Your feedback is much appreciated! Thank you for supporting Greenway Kia East.

April 28, 2025

It is the best Kia dealer I have ever been to great job Amazing service More

by JoeyP
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Apr 28, 2025 -

Greenway Kia East responded

Thank you for sharing your support of Greenway Kia East!

April 28, 2025

Just did. My goal here is not for anyone to be in trouble but to grow. More

by jackie.delossantos
Recommend Dealer
No
Employees Worked With
David and a Service mgr. I am sure David means well but he told both my Wife & I that the Saturday morning tech experiences a loss of power once. I asked him to make sure that what he told us would be placed in the file and he said it would be. We have to
May 02, 2025 -

Greenway Kia East responded

I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Hicham Belharsa - Manager - hichambelharsa@greenwayauto.com

April 27, 2025

Lack of communication but the finance department was helpful Eric helped us out with the loan process thank you More

by J4hernandezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hicham Belharsa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Greenway Kia East responded

Thank you for your feedback. I'm glad to hear Eric was able to assist with the loan process, but I apologize for any communication issues you experienced. If there's anything else we can do or discuss further, please feel free to reach out. Thank you, Hicham Belharsa - Manager - hichambelharsa@greenwayauto.com

April 26, 2025

Everything went well I'm at work,I'm Too busy for this. I already did a review. Thx More

by Mimi123
Recommend Dealer
Yes
Employees Worked With
Fin
Apr 28, 2025 -

Greenway Kia East responded

Mimi, thank you for the great review. We look forward to seeing you again at Greenway Kia East!

April 26, 2025

When I booked for 8:00am on Thursday and requested a shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me t More

by VAIAATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Greenway Kia East responded

I'm sorry to hear about the communication issues and concerns with your vehicle. While I'm glad our staff was friendly, it's disappointing that we didn't follow through on providing timely assistance for your noise concern. We value clear communication and customer peace of mind, so please reach out directly if you need further help or have any questions before your next appointment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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