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Orlando Kia East - Service Center

Orlando, FL

4.2
1,773 Reviews

1,773 Reviews of Orlando Kia East - Service Center

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March 17, 2025

Greenway Kia East has been exceptional to work with and helpful when addressing any concerns I had with my vehicle. More

by rachelhearn26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Greenway Kia East responded

Rachel, we're delighted to hear that our team at Greenway Kia East was able to address your concerns and provide exceptional service. Thank you for sharing your experience!

March 16, 2025

Service person, JP was great. He stayed in constant contact and gave us updates as they became available. More

by Ken Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Greenway Kia East responded

Ken, we're delighted to hear that JP provided excellent service and kept you informed throughout your visit at Greenway Kia East. Thank you for sharing your experience!

March 15, 2025

The service people were very professional and courteous. I will definitely use this service department again. More

by JWSEGLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Greenway Kia East responded

We're delighted to hear that our service team at Greenway Kia East impressed you with their professionalism and courtesy. Thank you for choosing us, and we look forward to serving you again!

March 15, 2025

Janphiel Rivera was great! Great customer service & kindness Keep up the great work sir 💪🏽 Appreciate it More

by jerrymyers500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
Mar 17, 2025 -

Greenway Kia East responded

We're delighted to hear that Janphiel provided you with excellent service at Greenway Kia East, Jerry! Your appreciation means a lot, and we'll be sure to pass along your kind words. Thanks for the support!

March 15, 2025

I have been using KIA East for almost 3 years. I have always had an excellent experience with the service department and everyone I have met. More

by JOEINGRAM100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Greenway Kia East responded

Thank you for being a loyal customer of Greenway Kia East, Joe! We're delighted to hear that you've consistently had excellent experiences with our service department. We look forward to continuing to serve you in the future!

March 14, 2025

Not happy about their pricing at all. Was quoted a ballpark figure of $350 plus taxes for front brakes replacement. With all the add-ons the bill ended up to be close to $500. Ridicul More

by CMINCEMEYER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jp
Mar 14, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

March 13, 2025

Was attentive throughout, kind and most importantly very professional, was giving an approximately time out, was not the exact time but it was very acceptable. JP went over all paper work and was willing t More

by DTERRY196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided attentive and professional service during your visit to Greenway Kia East. It's great knowing he was thorough with the paperwork and addressed all your concerns. Thank you for sharing this feedback!

March 13, 2025

Great Service. Asli Severino, Mike, Markus Gorkem all of them were very helpful. I bought a nice SUV. THANKS A LOT. ADORABLE.💐🙏😁😍 More

by odabasgencelsaime
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asli, Make, Marcus
Mar 14, 2025 -

Greenway Kia East responded

We're delighted to hear that Asli, Mike, and Markus provided you with great service at Greenway Kia East! Enjoy your new SUV and thank you for the wonderful feedback.

March 11, 2025

Don't properly honor factory warranties for kias, they often attempt to exclude exterior parts which have prematurely deteriorated prior to the expiration of the factory warranty More

by PAUL_PFEIFFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Mar 11, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 11, 2025

El mejor de todos muy atentos y amables son especiales con los clientes gracias gracias More

by lidiceleon655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Greenway Kia East responded

Gracias por las 5 estrellas para el equipo de Greenway Kia East! Lo apreciamos mucho.

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