Greenway Kia North

It's was a good buying experience. Gemoi is a great sales person. Very professional and friendly Gemoi is a great sales person. Very professional and friendly More

Dear Sir or Madam, I am submitting this formal complaint regarding a deceptive and extremely disappointing experience with this dealership. Initially, I contacted the dealership online about a specific veh regarding a deceptive and extremely disappointing experience with this dealership. Initially, I contacted the dealership online about a specific vehicle (2021 Nissan Rogue). I requested a video, confirmed the advertised price, and clearly explained that it was difficult for me to visit the store because I have a newborn baby. The salesperson, Alex, confirmed that the vehicle was available, confirmed the price, and assured me the car would be there for me to see. On Tuesday, I visited the dealership as agreed. Although Alex continued responding to my messages, he did not attend to me in person and instead referred me to another salesperson. This second salesperson showed me only vehicles priced far above my budget, except for the specific vehicle I had confirmed. He provided vague excuses but guaranteed the car would be available the next day. We then scheduled another appointment with email confirmation. The following day, when I returned, I was greeted by the manager, who assigned me to a third salesperson. When I asked about Alex, she literally said, “Forget about Alex.” The new salesperson again showed only higher-priced vehicles and repeatedly pressured us to finance, despite us clearly stating multiple times that we intended to pay cash. Once again, I specifically requested to see the 2021 Nissan Rogue and even provided the stock number listed online. The vehicle was never shown. At this point, I genuinely question whether this car ever existed. This conduct clearly constitutes deceptive advertising and a classic bait-and-switch tactic designed to attract customers with one vehicle and push them toward more expensive alternatives. Additionally, my family’s time was unnecessarily wasted, including exposing a newborn baby to multiple trips and long waits. To make matters worse, hours later Alex contacted me asking whether I had visited the store, demonstrating a complete lack of internal communication. He again confirmed the car was on the lot and scheduled another appointment without my authorization. The manager also left repeated voicemail messages asking me to return for another appointment with the same salesperson she had earlier told me to “forget.” It became clear that we were being repeatedly lured back to the dealership to be sold more expensive vehicles. Because of this experience, I immediately left and purchased a different vehicle elsewhere through an honest and transparent transaction. This behavior is unacceptable. Bait-and-switch practices violate consumer protection laws and should not occur. I respectfully request that this matter be formally recorded and investigated. More

Great communication. Transparency in the process. Very friendly and helpful. Service team was helpful and efficient. Transparency in the process. Very friendly and helpful. Service team was helpful and efficient. More

Great Customer Service with my Advisor Nick. He was very knowledgeable, genuine he listened to my concerns and took care of all aspects of my Service appointment. The ride Service provided to me He was very knowledgeable, genuine he listened to my concerns and took care of all aspects of my Service appointment. The ride Service provided to me while my vehicle was being worked on, to and from work was excellent. More

Very helpful staff and friendly. Ready to guide in the right way too. Fir my car service was very much satisfied Ready to guide in the right way too. Fir my car service was very much satisfied More

When I first had an appointment I wasn't told that the equipment to test my vehicle wasn't working until I drove all the way there equipment to test my vehicle wasn't working until I drove all the way there More

Horrible Very unprofessional and a lot of misinformation Worst experience ever, lack of communication I won't recommend this location to anyone Worst experience ever, lack of communication I won't recommend this location to anyone More

Went for Telluride's first oil change and tire rotation. Everything went smoothly. Shuttle service was prompt and convenient. Everything went smoothly. Shuttle service was prompt and convenient. More

Nice & clean, on time service, great customer service, coffee, water, snack always available! Nice & clean, on time service, great customer service, coffee, water, snack always available! coffee, water, snack always available! Nice & clean, on time service, great customer service, coffee, water, snack always available! More

I love the way you get greeted and the way they keep you informed step by step on the that is being done to your vehicle. informed step by step on the that is being done to your vehicle. More