Greenway Kia North - Service Center

Great costumer service helpful and informative. Really attentive in general great experience I would recommend Really attentive in general great experience I would recommend More

Very pleasant to work with I would highly recommend using that dealership to anyone that is looking for a vehicle that dealership to anyone that is looking for a vehicle More

This was the same dealership that replaced my engine 2 1/2 years ago so when my engine light went on, I of course had great concern service advisor Adolfo aka Nick did a very good job in getting the new i 1/2 years ago so when my engine light went on, I of course had great concern service advisor Adolfo aka Nick did a very good job in getting the new issue with my engine light fixed with minimum discomfort. Nick has excellent customer service skills and I would highly recommend him as he did a very good job in spite of several obstacles. The automatic Text machine at the dealership should be revamped. I did not get my car in the shop for a week and the evening of my first encounter. I got a survey request and a car evaluation that I said I was not interested in and some progress wheel that never did work. These things are annoying and should be eliminated or at least updated and not be disruptive and repetitive. More

The service was great and quick and on time with my car was done quick was done quick More

There where several scratches on the black part above my door handle not happy at all door handle not happy at all More

Good Friendly customer service, they keep you informed about your vehicle. And always checking on the customer about your vehicle. And always checking on the customer More

Service was good, customer service is good always answer my question thank you for all the help. my question thank you for all the help. More

Patrick and Joe provided exceptional service. Kept me updated on progress. Respectful of my time. Highly recommend. Kept me updated on progress. Respectful of my time. Highly recommend. More

I usually don’t like leaving negative reviews, but my experience at Kia North was by far the worst. I had an appointment for a regular oil change and arrived at 10:30 AM, yet my service was not completed experience at Kia North was by far the worst. I had an appointment for a regular oil change and arrived at 10:30 AM, yet my service was not completed until 5:25 PM. On top of the unreasonable wait time, I was charged $125, which makes me question what benefit there is to going to the dealer instead of simply using a 10-minute oil change location for a fraction of the price. This is the second vehicle I’ve leased from this location—mainly because my wife likes Kia—but after this experience, I will make sure it’s the last. The lack of efficiency, value, and respect for customers’ time is unacceptable More

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