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Greenway Kia West

Orlando, FL

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Employees
Reviews
Vehicles
4.2
3,491 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,491 reviews

August 24, 2024

Martys customer service is always on loint He always delivers what he is going to do More

by mineshaft68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
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Aug 26, 2024 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West above the rest! We'll be sure to let Marty know his service stands out. Safe travels and take care!

August 24, 2024

At Kia the people are very friendly and courteous they attend to your needs they try to work with you More

by MULLOMO72
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Carey
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Aug 26, 2024 -

Greenway Kia West responded

Thanks for the feedback! We're glad to hear our team at Greenway Kia West was friendly and attentive. We appreciate your support and hope to see you again soon!

August 24, 2024

At 7pm, I had a nail in my tire, I called to make an appointment for the next day. She said bring it in now we are open WOW, Great service late. Thank to all who got me in and out in 90 minutes More

by douglasenos
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
The Service Department
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Aug 26, 2024 -

Greenway Kia West responded

We're so glad our team at Greenway Kia West could assist you promptly and efficiently, even late in the day. Thank you for sharing your positive experience, Douglas! Safe travels ahead!

August 24, 2024

Service was quick and efficient. Fastest ive ever been in and out of the dealership for my oil change. More

by 0williams.sawyer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio (Service)
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Aug 26, 2024 -

Greenway Kia West responded

We're glad to hear that your oil change was quick and efficient at Greenway Kia West! Thanks for sharing your experience with us.

August 24, 2024

Charge for service was outrageous Part price double of value. Labor time twice what it should have been. Shop charges extra!! More

by Gma441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Aug 27, 2024 -

Greenway Kia West responded

We apologize for any frustration caused by the service charges. We strive to provide fair pricing and efficient service, so it's concerning to hear about your experience. Please reach out directly so we can discuss this further and work towards a resolution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 24, 2024

The service center is terrible. The techs don’t seem to know what they are doing. I came to get trim replaced and after 2.5 hours was told my car was ready. When I saw my car the tr More

by Jamiemiler00
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Jhonatan Salinas
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Aug 27, 2024 -

Greenway Kia West responded

Jamie, I'm sorry to hear about your experience with our service center. This certainly doesn't reflect the standard we aim for and I apologize for any inconvenience caused. We would like to make things right, so please reach out when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 23, 2024

There was able to get me in and I was able to relax and do what I wanted to More

by Tony
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Car service
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Aug 23, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we are always thankful for positive feedback from our customers. Thank you, Tony!

August 23, 2024

Waiting area was comfortable and it was good that Jessie kept me informed on the progress of my car. More

by hillary.williams
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Recommend Dealer
Yes
Employees Worked With
Jessie in Service Department
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Aug 23, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, Hillary! We love to hear Jessie delivered a fantastic experience and we look forward to assisting you in the future.

August 23, 2024

I can say I was satisfied with the service of my vehicle and it’s also recommend my friends and colleagues to take advantage of the service More

by ricardo131johnson41
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jesse
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Aug 23, 2024 -

Greenway Kia West responded

Thank you for sharing your satisfaction with our service at Greenway Kia West! We appreciate the recommendation and look forward to assisting your friends and colleagues.

August 23, 2024

Julio is an incredible Advisor Wherever he Goes I Will Follow. He Is Everything an Advisor should be. More

by MLOPEZ02517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Aug 26, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that Julio provided exceptional service at Greenway Kia West. We'll make sure he knows how much his efforts are appreciated!

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