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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,595 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,595 reviews

September 03, 2024

Good customer service, sales perfect, finance department work so good. Place clean and beautiful cars More

by Dipaba2775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 03, 2024 -

Greenway Kia West responded

Thank you for the positive feedback! We're delighted to hear that our team at Greenway Kia West provided excellent service and that you enjoyed our clean facility and beautiful cars. We appreciate your support!

September 03, 2024

once dealing with the right person, everything was handled accordingly and my car was handled in a timely manner More

by JACYLEROUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
julio
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Sep 03, 2024 -

Greenway Kia West responded

JacyleRouge, we're glad to hear that everything was handled smoothly once you connected with the right person at Greenway Kia West. Thanks for sharing your experience!

September 03, 2024

Wanted to charge me $1,500 to change out a $50 switch. The sales men also chased after my DISABLED mother to her car and wouldn’t let her leave. Really disappointed. More

by ncohen225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia West responded

This review is very concerning to read. We strive for fair pricing and respectful treatment of all our customers, so it's disappointing to hear about your experience. Please reach out directly so we can address these issues properly. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 02, 2024

The people in the dealer is very helpful and friendly, they help me to take the right decision. More

by mauriciogarzon01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Sep 03, 2024 -

Greenway Kia West responded

There is nothing better than a great review. Thanks for giving Greenway Kia West your business, Mauricio!

September 02, 2024

Jessica and the entire team was wonderful. They all worked on my vehicle as quickly as possible. Thank you for the great customer services. I hope you have a wonderful day. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Jhonatan Salinas, Franco Salinas
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Sep 03, 2024 -

Greenway Kia West responded

Thank you for the kind words! We're glad Jessica and the Greenway Kia West team provided great service and worked efficiently on your vehicle. Have a wonderful day as well!

September 02, 2024

We have always had great experiences at Greenway Kia West. Staff in service is great, and always set the proper expectations when going to have maintenance done on my vehicle. More

by Mikeyamanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Sep 03, 2024 -

Greenway Kia West responded

Mikey, we're delighted to hear that our service team at Greenway Kia West consistently meets your expectations. Thanks for sharing your positive experiences with us!

September 01, 2024

The work was done to perfection and as quickly as possible and all the staff were very friendly, thank you Kia for the support. More

by Shawky Mettawaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 03, 2024 -

Greenway Kia West responded

We're delighted to hear you had a great experience with our team at Greenway Kia West. Thanks for the kind words and support!

September 01, 2024

Don't have good costume service at all unhelpful an unreliable hated my experience with this company More

by latorrickwoodselaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica was the worst employee I've ever interacted with
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Sep 03, 2024 -

Greenway Kia West responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 01, 2024

Overall, the staff was kind, and I understand that everyone has a job to do, but I can't shake the feeling that I was taken advantage of, possibly because I'm a woman. We spent the entire day discussi More

by Tmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirpal Jimenez
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Sep 03, 2024 -

Greenway Kia West responded

Thank you for sharing your experience. At Greenway Kia West, we strive to ensure transparency and fairness in all our transactions, so we're sorry to hear about the confusion with your purchase. Your feedback is valuable and will be used to improve our communication practices moving forward. If there's anything further you'd like us to address, please reach out directly!

September 01, 2024

They were great and very polite. Service was quick. Overall it went very well Thanks More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Greenway Kia West responded

Tina, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

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